Tyrone was very helpful and answered the questions I had regarding the issues with my car. Plus, my car was repaired.
9/16/2020
Katherine F. VERIFIED CUSTOMER
Lawrence is great!
9/16/2020
Jada W. VERIFIED CUSTOMER
I’ve been coming to Honda service center for a year. Excellent service every time.
9/16/2020
Gina D. VERIFIED CUSTOMER
I’ve completed your surveys previously with an excellent Comment. B please do not resubmit.
9/15/2020
Terrance L. VERIFIED CUSTOMER
Good service team. The job was taken care of promptly. Would be nice to have a car wash though.
9/15/2020
Casondra S. VERIFIED CUSTOMER
It was painful to spend $300 and still have to wash acweek of wildfire ash off my car, but i understand the city of SF will not let the service center wash cars. I normally go to Oakland Honda, and a car wash is always included. However, I really appreciate how covid-conscious Lawrence was. I've been scared about taking my car in for service bc of the pandemic. (Yes, I have become a neurotic little anxiety ball, but my dr says this is good thing, stay neurotic for another year.) Lawrence made me feel really safe, as did the very airy, open entry space.
9/15/2020
Andrew M. VERIFIED CUSTOMER
It’s still squeaking after I paid $1000 to fix
9/14/2020
Robert L. VERIFIED CUSTOMER
Great service!
9/13/2020
Sara R. VERIFIED CUSTOMER
Aaron Wong is the best! Thanks for a great experience.
9/13/2020
Erwin F. VERIFIED CUSTOMER
Ace is great!
9/13/2020
Thomas S. VERIFIED CUSTOMER
Tyrone Platt did what he said he would do. I am satisfied with his service. Tom Stern
9/13/2020
Desmond T. VERIFIED CUSTOMER
Lawrence was great. Got my car ready quick and done right.
Thank you.
9/13/2020
Lorna L. VERIFIED CUSTOMER
From the beginning to the end of my car service, everyone at Honda-Folsom St was very welcoming and informative. Thank You to Aaron for taking the time to explain what was needed now & what will be needed to upkeep my Dad’s car. The car is very sentimental because it was my Dad’s who passed away in 2017. I can still hear him say only go Honda mechanics and put only Chevron gas. Thanks Honda!
9/13/2020
Hebert R. VERIFIED CUSTOMER
My car has been with the same electric problem for almosr a week and I was told twice that the car is ready. Today I went to pick up the car and the electric problem still there.
9/13/2020
David H. VERIFIED CUSTOMER
On time.
Accurate service.
Ray was customer focused.
9/13/2020
Reem F. VERIFIED CUSTOMER
So prompt and thorough!
9/13/2020
Ruth C. VERIFIED CUSTOMER
Greg greeted me soon after i arrived and clearly explained the pandemic protocol procedures. He was respectful and clear spoke. He listens well and recaps to insure car's service needs are attended to. Entire process was very efficient and didn't take so long for a 60K service.
9/12/2020
Sergio G. VERIFIED CUSTOMER
I’ve known Ray since the early 2000 when I had a Honda Accord and Honda was on Market St.
Ray was and still an impeccably service coordinator and he was and still reliable and dependable.
9/12/2020
Andrew B. VERIFIED CUSTOMER
Staff was exceptionally courteous but problem persists - windows roll down when car is parked & not running