Lawrence was great at completing the work in the requested time period. He was very informative and supportive! He is an asset to this service
Center. Thank you for having quality staff!
7/1/2020
Danny N. VERIFIED CUSTOMER
Staff was amazing and very attentive.
7/1/2020
Fongfong G. VERIFIED CUSTOMER
Good job.
7/1/2020
Kathleen F. VERIFIED CUSTOMER
Rey was fabulous! My car was ready exactly at the time it was promised. He was very prompt, accommodating & thorough despite how busy it was. A+ service as always!
7/1/2020
Alyonik H. VERIFIED CUSTOMER
Ray was friendly, efficient and helpful.
7/1/2020
Gene L. VERIFIED CUSTOMER
Excellent staff and service
7/1/2020
Nichole D. VERIFIED CUSTOMER
Very expensive and overpriced services. Prices are way above average and charged $100 to just test drive my car and tell me where a noise is coming from. Gentleman was very nice though, will not be returning due to prices.
7/1/2020
Maryanne S. VERIFIED CUSTOMER
Thank you so very much! I broke down on the Scenic Overlook to the GG Bridge, was stuck overnight, towed to you and I was back on the road by 5 on. Thank you!! Greg was awesome!
7/1/2020
Tyler S. VERIFIED CUSTOMER
The help I received was fantastic. This was my first time here, and I was very impressed with the level of customer service I received. This shop really took care of me. What really impressed me is after fixing my extended warranty ac condenser the shop filled it up with Freon saving me a good chunk of change. I really appreciated that since money in pandemic is tight. I was also impressed with the speed they did the work, and the text message instant communication. This is a great shop. Chris was great, as were everyone else. Honestly though I would never pay $210 an hour for labor. That is based solely on my personal money situation . If I had extra I probably would always go to this shop, and it's top notch service. Keep it up ladies and gentleman!
7/1/2020
George W. VERIFIED CUSTOMER
Bought my Pilot at SF Honda in 2005 and they have ALWAYS provided the best service they possibly can is my general feeling. Aaron & Roy (Service Dept) are clear and detailed about the service.
It could only be better if it was free .
6/30/2020
Jennifer W. VERIFIED CUSTOMER
I got the multipoint inspection today and tire rotations. They told me everything was fine, but now my car is making a humming sound while at speeds/coasting.
6/30/2020
Tatiana A. VERIFIED CUSTOMER
Service was quick and friendly. Only bad part was that I went in for an oil change and I came out with a bill that was way more expensive than I was expecting.
6/30/2020
Amber S. VERIFIED CUSTOMER
Loved working with Ace again!
6/30/2020
Alberto R. VERIFIED CUSTOMER
I noticed that the individual helping me was not as polite as he was with other customers. It could have been due to me asking questions, but that’s a part of customer service, answering question so that the customer feels informed and educated instead of feeling like they’re being taken advantage of. After today, I will no longer visit Folsom Honda in San Francisco.
6/30/2020
Simmy M. VERIFIED CUSTOMER
Easy. Felt safe coming in during pandemic due to precautions Honda took. Aaron was fantastic — on point, speedy, very friendly and attentive.
6/30/2020
Travis T. VERIFIED CUSTOMER
Thank u
6/29/2020
Tyler S. VERIFIED CUSTOMER
Thanks for accommodating me with a same day appointment and doing a check up on my car!
6/29/2020
Eunice I. VERIFIED CUSTOMER
Tommy was super nice and helped me fix my car successfully!! :)