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Real Reviews from VERIFIED CUSTOMERS
Jiansheng K. VERIFIED CUSTOMER
Good
11/14/2020
Erica B. VERIFIED CUSTOMER
We always receive great service! Thank you Erick for your excellent service and we will be back to complete the work needed. Thank you!
11/14/2020
Charlotte S. VERIFIED CUSTOMER
Ty has been taking care of our cars since he started working there. He is the reason we always come back. He cares and always try to find solutions. He is your best asset alongside with the team that always do a great job.
11/14/2020
Corinna K. VERIFIED CUSTOMER
The team there is always great!!
11/14/2020
Benjamin M. VERIFIED CUSTOMER
I'm very satisfied the service that I have thank you very much for Aaron he so professional.
11/13/2020
Cristina D. VERIFIED CUSTOMER
Excellent service & prompt (estimated time of service delivered)
11/13/2020
Ellen R. VERIFIED CUSTOMER
Ace always provides excellent service every time I bring my car in.
11/13/2020
Felipe D. VERIFIED CUSTOMER
Thanks for attention !!
11/13/2020
Gary J. VERIFIED CUSTOMER
Erick Borja was a model Service Consultant to work with. The Best of the Best!
11/12/2020
Ernest F. VERIFIED CUSTOMER
Fast and accommodating, good job
11/12/2020
Eugene K. VERIFIED CUSTOMER
Thanks for a great experience. Tyrone took great care of us.
11/12/2020
Olena M. VERIFIED CUSTOMER
I had an appointment at 3 pm, and was told the service will take 1.5-2 h. I told Lawrence that I have a meeting at work and need to make sure the service is completed in the promised time. He called me 2 hours later, the oil was not changed and he had some “recommendations”. I told him that I just need an oil change for my car - he said it will take another hour to do the oil change. He was disorganized, and I saw other cars that came after me got serviced first. I told him I need my car back to get back to work. They finished oil change 2.5 hours after my initial appointment time, and he told me it will take another 20 min to prepare report for me. I said I will complain on this service, and miracle report was ready. We are in pandemic, there are no bathrooms or a place to wait. I spent 2.5 hours on a street, end up being late for work meeting because he didn’t treat me as an appointment, and didn’t even say “thank you” when I picked up the car. I paid $250 for just an oil change and felt talked down and treated like he was doing me a favor by servicing my car. I will never bring my car for the service in this location!!!
11/12/2020
Elizabeth C. VERIFIED CUSTOMER
I look forward to sharing my feedback. The staff was great!
11/12/2020
Kevin Holland. VERIFIED CUSTOMER
Great service and friendly people, as always!
11/12/2020
Carolyn L. VERIFIED CUSTOMER
Rey Gomez was my service advisor. He is always professional, knowledgeable, and efficient. He is the reason I use your service center instead of going to an independent mechanic. Carolyn L
11/12/2020
Miriam D. VERIFIED CUSTOMER
Computer system should've shown that I completed my 10k service in Feb 2020, so did not need to pay for another one!!
11/12/2020
Jessica N. VERIFIED CUSTOMER
It’s was an easy transaction with the dealer especially Aaron Wong who kept in touch with us during the process.
11/11/2020
Jeanette S. VERIFIED CUSTOMER
They were efficient and timely
11/11/2020
Michelle F. VERIFIED CUSTOMER
Ace was very nice and explained all of the issues with my car. No problems with the service and I’ll be back.
11/11/2020
Deena Z. VERIFIED CUSTOMER
Ricky was Really nice, and gave excellent customer service!
11/11/2020