Friendly, fast; everything was explained thoroughly
10/4/2020
Jay B. VERIFIED CUSTOMER
Thank you for doing such a thorough job at a good price. It would be nice if your drive up space looked more professional, like in Serramonte, and that I didn’t have to wait as long before someone came to help me, but from that point forward I had a great experience.
10/3/2020
Anna W. VERIFIED CUSTOMER
Erick was really nice and explained everything about the work very carefully. Thanks Erick!
10/3/2020
Claudia M. VERIFIED CUSTOMER
greg was great once I was able to drop my car. I sat in my car for 25 minutes while people walked by saw me there and didn’t do a thing. I asked several people to help me get someone to check me in. One said oh sorry I’m going to lunch. Other said oh yeah I’ll get somebody. Another said oh they’re on the phone talking with other customers. Give me a break. Other than that the service was good, but it was a terrible way to start the experience.
10/3/2020
Judy K. VERIFIED CUSTOMER
Would be nice if your facility had the capability to wash the cars before returning back To the owners
10/3/2020
Lorna B. VERIFIED CUSTOMER
Rey gave me a great customer servixe and got my car on time.
10/3/2020
Melvin H. VERIFIED CUSTOMER
Excellent
10/3/2020
Steven M. VERIFIED CUSTOMER
Thank you for fixing up my problematic shaken engine in my car today. I was pleased to know that the clip part was found missing or poor. It was replaced with a new better part. It was caused by the previous technical's errors. It was now resolved.
Under the ADA compliance laws, effective communication must be required to meet my special needs with full, complete written notes.
Thank you,
Steven M
10/3/2020
Matthew T. VERIFIED CUSTOMER
Good experience, the wait time was not too long. They made sure to keep a clean environment and they were nice.
10/2/2020
Dale L. VERIFIED CUSTOMER
My service advisor, Reynoldo Gomez provided outstanding and excellent service and help in the service and repair of our Accord. He kept me updated on the servicing of our car, helped us to save on the cost of the repair, and got the repairs done in a timely manner. Reynoldo is my favorite service advisor at the Honda Service Center and I look forward to having him help me again in the future.
Dale L
10/2/2020
Lavan Kumar. VERIFIED CUSTOMER
Good service
10/2/2020
Kyoko K. VERIFIED CUSTOMER
Aaron was courteous and professional. I appreciated the fact that he charged only what he quoted and the work was completed within the time he mentioned before. Thank you ????
10/2/2020
Kyoko K. VERIFIED CUSTOMER
Aaron was courteous and professional. I appreciated the fact that he charged only what he quoted and the work was completed within the time he mentioned before. Thank you ????
10/2/2020
Inman W. VERIFIED CUSTOMER
In take process easy. Great follow up from Carl
10/2/2020
Susan Glenn. VERIFIED CUSTOMER
Working with Ace was great. Very professional, explained everything, thorough, very personable. Thanks
10/2/2020
Jaznina L. VERIFIED CUSTOMER
Great service and thorough job.
10/2/2020
Jacob S. VERIFIED CUSTOMER
Oil change was too expensive. Almost 100 dollars?
10/2/2020
Frank L. VERIFIED CUSTOMER
I was given timely updates on the status of my car. My car was finished on time as promised.
10/1/2020
Michael K. VERIFIED CUSTOMER
Everything was great!
10/1/2020
Raymond G. VERIFIED CUSTOMER
Aaron Wong has always been courteous and thorough with me. Deeply satisfied.