Plastic and paper left on the drivers side seat. Bag of pork rinds left on passenger side floor. Some kind of plastic thing with a hook on the end left on passenger seat.
1/30/2025
Maryon K. VERIFIED CUSTOMER
Very nice and efficient. I had a good experience.
1/30/2025
Karen R. VERIFIED CUSTOMER
Denise was very helpful and answered all of my questions!
1/30/2025
Derek H. VERIFIED CUSTOMER
Jorden was great very professional she answered all my questions. Although I did have too wait 20 minutes for car too be pulled up, in which time the porter hit the curb. While I watched Ouch
1/30/2025
Max V. VERIFIED CUSTOMER
Thank you, good job
1/30/2025
**** T. VERIFIED CUSTOMER
Excellent service. I greatly appreciated the simplicity of explanations and quick phone calls. The truck drives great now, as well!
1/30/2025
Anikai G. VERIFIED CUSTOMER
everything looked really beautiful. All the fluids are filled. They did really nice job detailing the inside..
1/30/2025
Mohammed M. VERIFIED CUSTOMER
Service advisor Tory was a horrible and unprofessional employee, who has zero experience dealing with customer. Extremely rude and disrespectful. He made me drive back to the dealers twice with my little ones, which was 40 minutes each way plus burning gas. He was the one told me to go back home and to come back next day and they have an answer for me. After coming home he calls and tell me to pick
Up vehicle and I have to give the retail back end of business. This advisor really gave me a hard time. If someone from the management call me I can explain more in details. Tory came across racist to me.
1/30/2025
Pamela C. VERIFIED CUSTOMER
Waiting on camera for front of my car
1/30/2025
Cindy W. VERIFIED CUSTOMER
Jordan was great.
1/30/2025
Joseph G. VERIFIED CUSTOMER
Excellent customer service!!!
1/30/2025
Gregory G. VERIFIED CUSTOMER
Thank you
1/30/2025
Laura M. VERIFIED CUSTOMER
Simona Teslenko Thank you for all your Support. Simona Teslenko is a Great Credit to N.R. Toyota San Diego.
1/30/2025
Diana N. VERIFIED CUSTOMER
Answered all my concerns
1/30/2025
Sara L. VERIFIED CUSTOMER
Great service and timely work done. Fair price. Thanks!
1/30/2025
Gail M. VERIFIED CUSTOMER
Communication is unacceptable at Hampton . I ordered a new replacement “key” for my brand new RAV4 since I lost it during my husband’s untimely passing. I told the parts man I wanted one exactly like the one he had lost. I was told he would order me one and it would be around $260. Six weeks later never heard from your dealership and called—-it was in but I hadn’t checked on it!!! Came to get it and waited for 1 1’2 hours . Then needed to pay for the key which would be about $160 ! This was not just like the lost one yet I , as a new widow , was desperate in case I lost the other only one I had. I will be in to PAY for the KEY but never buy another Toyota. We have driven 2 Camrys 2 Avalons and the Sienna for the last 40 years of our marriage . Sorry GMa
1/30/2025
Cheryl D. VERIFIED CUSTOMER
Mr. Steven, is very nice and helpful
1/30/2025
Julie C. VERIFIED CUSTOMER
Auto Butler is a wonderful service . My car looked beautiful after its session today.
1/30/2025
Troy H. VERIFIED CUSTOMER
2-1/2 hrs to change oil with an appointment. Unacceptable, they claimed they were short handed, tell us that before we get there.
1/30/2025
Jan D. VERIFIED CUSTOMER
Waited 2hrs and 50mins I wish they would have kept me updated bc I wouldn’t of stayed there that whole time