My first time getting Toyota service after buying a new car recently and I was pleasantly surprised. Great staff, fast service, and very clean looking dealership. I had originally made an appointment for service at Capitol Toyota but had such bad service there (waited 30 minutes in my car before anyone came to write me up) even though I had an appointment. They also wanted me to come back the next day. I told them no thanks and I won't be returning ever again. Found my new dealership for service thanks to Piercey!
2/25/2016
Sriram N. VERIFIED CUSTOMER
duke explained all my options and suggestions and did not push me into anything.i appreciate his customer service..
2/25/2016
Francis L. VERIFIED CUSTOMER
Good job .
2/25/2016
Vanilo F. VERIFIED CUSTOMER
The service rep was very friendly and through. Couldnt ask for more. Ill give the man a 10 star rating!
The service wait is reasonable waiting time considering that I dont have an appointment but eas accomodated nevertheless!
Thank You.
Sincerely
Danilo Fabia
2/25/2016
Evelyn T. VERIFIED CUSTOMER
100% professional! Thank you.
2/25/2016
Dean C. VERIFIED CUSTOMER
Price was a little expensive probably should have taken to Capitol Toyota I had a 35% off coupon that would have saved me about 150 dollars.
2/25/2016
Arnold P. VERIFIED CUSTOMER
The service is Good but too Bad no more carwash. I suggest you install a Carwash system that recycles water just like the ones in Gas station. So you dont use water conservation effort of the County as a reason to cancell or stop the free carwash . You are a Multi Billion Dollars company and a company that big means you have to take care of your clients with a five atar service.
2/25/2016
Raymond G. VERIFIED CUSTOMER
Thank you all for a job well done!
2/25/2016
Oscar F. VERIFIED CUSTOMER
As usual the service center always take care of our car. Service advisor that helped us was friendly.
2/25/2016
Farrah J. VERIFIED CUSTOMER
They were prompt and very helpful
2/24/2016
Michelle L. VERIFIED CUSTOMER
Todd was great. One of the better, if not best, service experiences at Piercey Toyota. Also, the woman who scheduled my appointment (don't recall her name) was awesome. Hands down most personable person I've interacted with over the phone in the service department. Sad to say, but usually whoever answers as well as the woman who takes payment at the desk are just awful. Dreadful even. For probably the first time, service from appointment on was spot on. Thank you to Todd and to the nameless lady on the phone. Please keep up the fantastic service!
2/24/2016
Jean B. VERIFIED CUSTOMER
I was satisfied with my service experience
2/24/2016
Chin Ta. VERIFIED CUSTOMER
Everything was great except car wash. Do you guys still offer car wash?
2/24/2016
Karen M. VERIFIED CUSTOMER
The service was easy to schedule (online) and I was greeted within 5 minutes of my arrival and everyone was very friendly. The waiting room was comfortable and Wifi access is a BIG plus along with plenty of comfortable chairs. I was in and out within an hour.
2/24/2016
Nestor L. VERIFIED CUSTOMER
Okay good service
2/24/2016
Madhukar T. VERIFIED CUSTOMER
Houng was very helpful.
2/24/2016
Farshad A. VERIFIED CUSTOMER
The costumer service was great.
2/24/2016
Seppo R. VERIFIED CUSTOMER
After initial issues, when trying to schedule the appointment, I'm very happy with the final outcome. Thank you to all involved.