I called John Bautista and left a message requesting a call back because the “fix” made on my car doesn’t work and the vibration noise is worse. I have not heard from your organization yet.
2/28/2025
Kiara F. VERIFIED CUSTOMER
Lleve la guagua 2025 por que esta haciendo un ruido que no es normal y su respuesta fue que todas lo hacen no me le buscaron solución al problema.
2/28/2025
Don C. VERIFIED CUSTOMER
The comment to excellence is great!!
2/28/2025
Robert D. VERIFIED CUSTOMER
Trent Bijeaux is an excellent service rep and immediately contacted me with feedback regarding questions regarding required inspection & maintenance.
2/28/2025
Maria L. VERIFIED CUSTOMER
El iber el olor demtel del carro olia a marihuana demasiado . Guiando sin tener precaucion y palabras sos. Cuando el servicio de recogido de cliente la guagua estuvimos 1 hora exacta 2:23 pm fuimo recogido en san patricio y llegamos al dealer autocentro toyota a las 3:23 pm no es justo .
2/28/2025
Joshua R. VERIFIED CUSTOMER
This is the third time I've brought my vehicle in for the same issue. It was never fixed. Additionally, my seat wasn't put back correctly, so I had to bring my truck in again. I will be scheduling yet another time to bring my vehicle in for this function to be fixed, hoping nothing else breaks n the meantime.
Further, the 'known issue' with brakes is plaguing my vehicle to the point that I desperately want to get rid of this vehicle.
The sheer amount of embarrassment I have when picking up my daughter from school and the teachers and kids covering their ears due to the piercing sound of these brakes is immense. These horrific sounds are the first thing I hear as I pull out of my driveway and the last thing I hear as I pull back into my driveway at the end of the day. I am reminded daily of my poor decision to purchase this truck and the deceitful manner in which the vehicle was sold to me.
I won't be buying another Tundra and have steered many away from the Tundra as an option due to the lackadaisical response from the manufacturer.
2/28/2025
Sheila B. VERIFIED CUSTOMER
Great customer service
2/28/2025
Jose A. VERIFIED CUSTOMER
recibi de Jose un trato preferencial, honesto y muy profesional. Ademas la manera de explicarme el protocolo de los cambios de aceites y filtros de aire , etc. fue excelentey de mucho conocimiento. gracias
2/28/2025
Oscar Cruz. VERIFIED CUSTOMER
Gracias por toda su atención y por atender mi preocupación con mi unidad Toyota Tacoma, Gracias a mi asesor Kimberly y Eliud por hacerme sentir satisfecho y confiado por el trabajo que se realizó en mi unidad…!
2/28/2025
Sean O. VERIFIED CUSTOMER
Excellent service as always. Thank you for help.
2/28/2025
Steven N. VERIFIED CUSTOMER
I'll be back when my tacoma is due for service.
2/28/2025
Isai P. VERIFIED CUSTOMER
The service was very good, very friendly and professional, she explained everything they were going to do to my car. I was very happy and satisfied with the service. Thank you Simona Teslenko ????
2/28/2025
Melissa H. VERIFIED CUSTOMER
Very good service. Thank you.
2/28/2025
Deborah L. VERIFIED CUSTOMER
Austin was pleasant as always Although it wasn't possible (truck not able to be fitted for what I wanted)To add the accessory I wanted it was explained why and I'm ok with it.
2/28/2025
Manuel Jorge. VERIFIED CUSTOMER
Keep up the good job
2/28/2025
Roger L. VERIFIED CUSTOMER
I usually go to manley toyota in santa rosa and after the discusting service there was told by my wife to drive to Petaluma 30 min. away instead to hat Hansel toyota. omg what a great experience. thank you
2/28/2025
Abdul T. VERIFIED CUSTOMER
Thank you for your good service. I am 100% satisfied with you and thank you for your good service.
2/28/2025
Pedro R. VERIFIED CUSTOMER
A VERY GOOD ASSESOR, POLITE AND RESPECTFUL. ALWAYS A PLEASURE TAKING MY CAR TO RECEIVE SERVICE.
2/28/2025
Elizabeth S. VERIFIED CUSTOMER
Very good service, Thank you
2/28/2025
Sweetie Larue. VERIFIED CUSTOMER
Jason is a great guy. He’s very attentive to the customer’s needs and concerns.