glad is my last service with you guys
never waited for 4 hours for a simple oil change
2/15/2025
Veronica L. VERIFIED CUSTOMER
It was great
2/15/2025
Ron B. VERIFIED CUSTOMER
Outstanding service.
2/15/2025
Jason C. VERIFIED CUSTOMER
Your staff does not inspire trust and confidence.
When asked to take a look at pinpointing a raffling noise under the hood, the rep informed me that staff could perform the visual inspection, but were not qualified to resolve any issues. While I can partially understand a seasoned mechanic may be needed to solve hard issues, how can anyone perform a “world class inspection” with minimal skill?
Also, when checking out, I learned the tires were not rotated. The rep informed me that I replied “no” when asked for this service. The fact is she only ever asked me about an oil change, which I did say “yes” to and she never asked me about rotating the tires. Now, I should have asked for this service or clarified if it were included. However, her approach to shift the blame to me was disingenuous at best. Had she simply stated it wasn’t included that would’ve been the end of the conversation.
Bottom line - I’m not trilled with the “customer experience.”
2/15/2025
Harold Y. VERIFIED CUSTOMER
Superb service! Her communication was excellent and she was quite friendly.
2/15/2025
Chad B. VERIFIED CUSTOMER
Service was not great.
2/15/2025
Juana R. VERIFIED CUSTOMER
Gracias por El buen servicio
2/15/2025
Ina B. VERIFIED CUSTOMER
As always, Brent takes great care of me!!!!
2/15/2025
Scott L. VERIFIED CUSTOMER
Great service
2/15/2025
Barbara L. VERIFIED CUSTOMER
Excellent service
2/15/2025
David C. VERIFIED CUSTOMER
Again…..Leslie is awesome.
2/15/2025
Josue C. VERIFIED CUSTOMER
Excelente servicio
2/15/2025
Rivera Hermenegildo. VERIFIED CUSTOMER
Si estoy satisfecho
2/15/2025
Mario I. VERIFIED CUSTOMER
Great personalized service!
2/15/2025
Mario M. VERIFIED CUSTOMER
Exelente servicio y muy buena cordinacion
2/15/2025
Zulma N. VERIFIED CUSTOMER
Exelent
2/15/2025
Wency B. VERIFIED CUSTOMER
Estuve 4 hrs para que me cambiaran 4 gomas cuando yo tenía que llevar a mi perrita de emergencia al veterinario y pude haber hecho otras cosas. Sin embargo en el bill y resumen del servicio añadieron cosas que yo no pedí y que dije cosas que yo no dije y hasta me cobraron por lo que yo no pedí algunas cosas. Y sobretodo cuando se van los técnicos es una hora de mi tiempo que pierdo y no regresarán. Mi sugerencia es que en lo que los técnicos almuerzan, otros continúen su labor y se turnen los almuerzos.
2/15/2025
Popular Auto. VERIFIED CUSTOMER
Excelentemente
2/15/2025
Rafael L. VERIFIED CUSTOMER
Seguridad y comodidad . Todos son amables y el joven tiene disponibilidad y respeto. Atento y presto para cubrir las dudas . Tiempo estimado par completar el trabajo.