Great customer service. Always takes good care of us and our vehicles. He has been with Toyota forever, which is why we keep coming back ????
2/15/2025
Louis P. VERIFIED CUSTOMER
Great service
2/15/2025
Samuel R. VERIFIED CUSTOMER
.
2/15/2025
Diana Grace. VERIFIED CUSTOMER
Karen is kind, warm and attentive. It’s always a pleasure to work with her.
2/15/2025
Michael B. VERIFIED CUSTOMER
Thanks
2/15/2025
Kayla C. VERIFIED CUSTOMER
Danielle was fantastic and so nice and helpful with everything!!!
2/15/2025
Jennifer D. VERIFIED CUSTOMER
Thanks for meeting me outside and getting me checked in quickly. My car was completed quickly.
Unfortunately, it was a little different at checkout due to an employee luncheon. I think it’s great that you celebrate staff milestones, but it would have been helpful to give customers checking in that day a heads up. I could have easily picked up my car later if I’d known. Wasn’t a huge inconvenience for me, but I did witness some other customers who were pretty upset. Easy fix in my opinion.
2/15/2025
Steven P. VERIFIED CUSTOMER
Had a nail in a tire and was pretty disappointed there wasn’t a tire in stock to fit my 25 Tundra..
Besides that everything was fine and I have to come back on Tuesday.
2/15/2025
Mari C. VERIFIED CUSTOMER
Very nice personality, Jason
2/15/2025
Ivan L. VERIFIED CUSTOMER
Great job
2/15/2025
Efrain Z. VERIFIED CUSTOMER
glad is my last service with you guys
never waited for 4 hours for a simple oil change
2/15/2025
Veronica L. VERIFIED CUSTOMER
It was great
2/15/2025
Ron B. VERIFIED CUSTOMER
Outstanding service.
2/15/2025
Jason C. VERIFIED CUSTOMER
Your staff does not inspire trust and confidence.
When asked to take a look at pinpointing a raffling noise under the hood, the rep informed me that staff could perform the visual inspection, but were not qualified to resolve any issues. While I can partially understand a seasoned mechanic may be needed to solve hard issues, how can anyone perform a “world class inspection” with minimal skill?
Also, when checking out, I learned the tires were not rotated. The rep informed me that I replied “no” when asked for this service. The fact is she only ever asked me about an oil change, which I did say “yes” to and she never asked me about rotating the tires. Now, I should have asked for this service or clarified if it were included. However, her approach to shift the blame to me was disingenuous at best. Had she simply stated it wasn’t included that would’ve been the end of the conversation.
Bottom line - I’m not trilled with the “customer experience.”
2/15/2025
Harold Y. VERIFIED CUSTOMER
Superb service! Her communication was excellent and she was quite friendly.