I ask the service guy how more oil changes I have left that I payed for he said two left so I said ok and ask for a car wash when I returned to pick up my truck he tried to charge me 101.14 so he said he wasn’t paying attention his fault then I got to my truck a notice the truck never got washed that service rep needs to pay attention
2/11/2025
Elizabeth L. VERIFIED CUSTOMER
Karina was great. Her positive attitude and customer service are appreciated.
2/11/2025
Geronimo M. VERIFIED CUSTOMER
Awaited for 3 hours just for oil change.
2/11/2025
Susan F. VERIFIED CUSTOMER
Robert is professional, efficient, knowledgeable, and very pleasant to deal with.
2/11/2025
Hilario V. VERIFIED CUSTOMER
Job well done.!
2/11/2025
Leah P. VERIFIED CUSTOMER
Great experience
2/11/2025
Roy M. VERIFIED CUSTOMER
Danielle was super kind and friendly. I felt very comfortable with her she's very easy going and i wasn't afraid to ask her any questions.
2/11/2025
Annleasa L. VERIFIED CUSTOMER
The only one thing that I asked when I brought my truck in is that the seat would not be moved because I’m a war veteran with some pretty bad PTSD and I’m ADHD and the seat was moved and it took me half the afternoon to get it to a place Where I can drive comfortably. It’s still out of whack, but I’m adjusting because I don’t have a choice. That’s all I asked for but I did not get that. Otherwise all they did was match up the truck with the fob and I appreciated the truck wash. I will still continue to use Hemet Toyota because I feel that people do care but getting an excuse that I did, that “the guys in the back are 6 feet tall.” I don’t believe that. I have seen some of the technicians and they are not 6 feet tall and above. I just felt uncomfortable that I was told that no the seat will be moved if it needs to be moved. I don’t drive up on my steering wheel so they had plenty of room in the vehicle to just get the fob connected to my truck. Thank you for hearing me
2/11/2025
Patricia H. VERIFIED CUSTOMER
He was professional, courteous, took time to determine the problems with my tire. Researched the insurance coverage and his diligence saved me money. Total satisfaction today. Thank you.
2/11/2025
Terri P. VERIFIED CUSTOMER
She was the nicest lady, keep in touch and care a lot
2/11/2025
Annette V. VERIFIED CUSTOMER
Thank you for the service.
2/11/2025
Marta O. VERIFIED CUSTOMER
Excelente trabajo
2/11/2025
Elba M. VERIFIED CUSTOMER
Muchas gracias por el buen servicio que les caracteriza siempre.
Sin embargo me habían prometido el regalo de cumpleaños del 2024, porque supuestamente no tenían en dos ocasiones anteriores que he ido a darle servicio a mi vehículo.
2/11/2025
Maxine D. VERIFIED CUSTOMER
Steven was very nice and did his best to accommodate my wait. will call him again if i need help.
2/11/2025
Placido O. VERIFIED CUSTOMER
Gracias por el trato recibido y por los empleados
2/11/2025
Carmen S. VERIFIED CUSTOMER
Brent was extremely helpful and professional! He attended to us as soon as we drove up and was very polite. We will be back because of him!
2/11/2025
Carmen R. VERIFIED CUSTOMER
Llegue una hora mas temprano y por primera vez me dieron el auto una hora de lo acordado . Me sorprendio nunca me habia pasado siempre me ha encantado su puntualidad
2/11/2025
Jose C. VERIFIED CUSTOMER
El equipo de adriel de dorado son los mejores y abigail me atendió super gracias son los mejores ????????????????