Terrible experience, unprofessional rep. I have to confront him to know I don’t like how he is treating me and handling my situation on the very first day step there. All my cars are Toyota, I love Toyota but most often treated like you are nobody to them.
2/7/2025
Hector A. VERIFIED CUSTOMER
N/A
2/7/2025
Susan S. VERIFIED CUSTOMER
CJ Tappe is great. He provides excellent feedback and is very knowledgeable.
2/7/2025
Nildaly L. VERIFIED CUSTOMER
Muy servicial.
2/7/2025
Jesus M. VERIFIED CUSTOMER
Roberto me ofreció un excelente servicio y buena orientación. Gracias
2/7/2025
Janet N. VERIFIED CUSTOMER
Thank you
2/7/2025
Alan F. VERIFIED CUSTOMER
El servicio de Koster Vélez fue excepcional. Resaltan su empatía y diligencia en su atención al cliente.Agradezco sobremanera la campaña de seguridad" decisiva en mi calidad de vida.
2/7/2025
Carmen C. VERIFIED CUSTOMER
Excelente servicio. Muy amable el Sr. Hector Pacheco y muy atento. Me explico claramente todo lo que necesitaba mi vehiculo. Muy agradecida.
2/7/2025
Marisha T. VERIFIED CUSTOMER
Mr. Randy was awesome! However, I dropped my vehicle off for a 7:00 am appointment for something that should gave only taken 2-3 hours. I did not receive my car back until 5:30pm that afternoon. I guess I would just like to understand the reason why I needed to make an appointment if my car was going to be pushed to the back of the line anyway...
2/7/2025
Paul R. VERIFIED CUSTOMER
We were promptly scheduled and politely greeted.
The experience was very good.
2/7/2025
Jessica D. VERIFIED CUSTOMER
Steven was nice and courteous!!
2/7/2025
Patricia G. VERIFIED CUSTOMER
La experiencia fue muy buena.
2/7/2025
Robert F. VERIFIED CUSTOMER
Always a great experience visiting your dealership. Work done in a timely manner
2/7/2025
Grisela V. VERIFIED CUSTOMER
Gracias a ustedes
2/7/2025
James . VERIFIED CUSTOMER
Thanks Brent, for taking care of me with great service and respect, because that’s what keeps me coming back as a customer. Thanks Officer Bell
2/7/2025
Miriam R. VERIFIED CUSTOMER
Me atendio Yalian… excelente!!!
Mas que agradecida con su servicio y mantenerme al tanto en todo momento del status de mi guagua
Gracias!!!
2/7/2025
Bradley P. VERIFIED CUSTOMER
My truck was involved in a wreck back in September the repair shop brought the truck to Hampton for repairs so I don’t know what work was done to the truck so I can not say that I was completely satisfied since I still don’t have my truck