Kristin was a pleasure. Everyone I ever deal with in the service department is top-notch. Thank you Hemet Toyota.
2/6/2025
Ruth S. VERIFIED CUSTOMER
Great service....great new coffee machine
2/6/2025
Susan S. VERIFIED CUSTOMER
I love Norm Reeves because you employ women service managers. Denise Lopez is professional, polite, responsive and kind.
2/6/2025
Janice M. VERIFIED CUSTOMER
The job didn't take as long as expected, which was great and I have additional work which was identified that will be done in the near future.
2/6/2025
Rigoberto G. VERIFIED CUSTOMER
Thanks a lot to Miguel for his help
2/6/2025
Dolores N. VERIFIED CUSTOMER
Joshua was very polite and explained everything very clearly
2/6/2025
William M. VERIFIED CUSTOMER
Richard did not inform me about my repair problem or warranty. This prius has been serviced by you only. I have spent excess of $20,000 on engine and battery replacement along with other service. Check out my repair record. I have a lemon. Need lemon law. Bill
2/6/2025
Darla M. VERIFIED CUSTOMER
Replacement of front axil price was above average price usually charged.
2/6/2025
Beatrice S. VERIFIED CUSTOMER
Yes absolutely always top itch service highly recommend to everyone!
2/6/2025
Steven S. VERIFIED CUSTOMER
Thank you Kevin was very helpful
2/6/2025
Eric B. VERIFIED CUSTOMER
The tech was great as was Jordan!
2/6/2025
Esitieri M. VERIFIED CUSTOMER
Excellent service ??????
Thank you for an awesome job ??????
2/6/2025
Desiree S. VERIFIED CUSTOMER
Great job!! Miguel Ruiz, thank you great customer service!
2/6/2025
Gail C. VERIFIED CUSTOMER
My Service Writer was Very Helpful & Answered All My Questions. I will ask for Him again!
2/6/2025
Juan Pablo. VERIFIED CUSTOMER
Muy buen servicio
2/6/2025
Yalda A. VERIFIED CUSTOMER
Very thorough. I appreciate it.
2/6/2025
Kathleen M. VERIFIED CUSTOMER
Jaime did an excellent job of making my first Service experience at Hansel
Toyota-Petaluma a very pleasant, helpful, efficient experience. I plan to return for my next servicing because of my positive interaction with Jaime.
First impressions when using a business are paramount to the success of that business. Jaime exceeded my expectations. Well done.
2/6/2025
Terri C. VERIFIED CUSTOMER
My brakes don’t feel right. They seem like they don’t stop very well and the pedal goes way down
2/6/2025
Tara S. VERIFIED CUSTOMER
Everything went extremely smoothly and the customer service was amazing.