Karina was courteous and answered questions I posed to her. Thank you.
3/6/2025
Erzebeth C. VERIFIED CUSTOMER
General Customer service skills: acknowledge customers that have entered, ask if they have been helped.
I patiently waited for the service agent to finish their phone call; he did see me, he turned his head and looked at me. He hung up the phone and proceeded to make two more phone calls. I finally had to ask for my keys as I had already paid online.
Sadly, this is not the first time that this happened with this service agent. I will make sure to schedule with a different agent next time.
3/6/2025
Carmen D. VERIFIED CUSTOMER
Muy bueno
3/6/2025
Gloria A. VERIFIED CUSTOMER
Tony was friendly and knowledgeable and efficient. The time it took to finish oil change and tire rotation was reasonable. Waiting room chairs were a little uncomfortable but sufficient.
3/6/2025
Rondraqus B. VERIFIED CUSTOMER
Awesome as always
3/6/2025
Bruce S. VERIFIED CUSTOMER
I was very pleased with Robert
Farr’s service.
3/6/2025
Julie D. VERIFIED CUSTOMER
Dulsey is always extremely polite & helpful????
Job well done????
3/6/2025
Ivelisse A. VERIFIED CUSTOMER
Es una persona muy amable y atenta. Me brindo su ayuda en todo momento. Por personas así es que uno vuelve a los lugares. Gracias Abigail!
3/6/2025
Jaimel G. VERIFIED CUSTOMER
Work done fast . Good communication.
3/6/2025
Maureen O. VERIFIED CUSTOMER
Friendly and efficient service
3/6/2025
John M. VERIFIED CUSTOMER
Service representative Lewis did a good job. Toyota’s crap policy that caused me to have to jump start my vehicle every day because my battery was defective is a crap policy. I still have no idea why my radio volume does not work. It just STOPPED before the battery died by a few days. I actually regret NOT buying a Chevy Silverado instead of a Toyota. I plan to NEVER buy Toyota again.
3/6/2025
Thomas B. VERIFIED CUSTOMER
Miguel was one of the best service writers I’ve ever worked with very informative thank you
3/6/2025
Yasuko W. VERIFIED CUSTOMER
Thank you very much. Nice and courteous service 5 Stars????????
3/6/2025
Maria G. VERIFIED CUSTOMER
Thank you so much and Jaime was excellent thank you
3/6/2025
Ramon G. VERIFIED CUSTOMER
Thanks for your help
3/6/2025
Angela L. VERIFIED CUSTOMER
Jordan was extremely helpful and knowledgeable.
It’s people like her that keeps me coming back.
3/6/2025
Jose M. VERIFIED CUSTOMER
Great service!
3/6/2025
Sandra A. VERIFIED CUSTOMER
Friendly and took time answering other questions out my car
3/6/2025
Yuric Franz. VERIFIED CUSTOMER
Great team.
3/6/2025
John C. VERIFIED CUSTOMER
The service was great but the battery was only $155 and they charged me $179 for the battery