Siempre he recibido un trato muy especial. El Sr. PGracias,El Sr.Pachevo es excelente en su trato .
2/2/2025
Michelle H. VERIFIED CUSTOMER
Antonio was very friendly and helpful. Great service
2/2/2025
Beverly P. VERIFIED CUSTOMER
Thank you for getting us the earliest appointment and then quickly completing our oil change!
2/1/2025
Celieth F. VERIFIED CUSTOMER
The service when they sent me the video you can’t hear what he is saying. I had to keep calling back to see if my warranty covered my repairs and then Miguel would say he would call me back and doesn’t call me back I called back over 6 times then the following day at 4 pm I had to call to see if they fixed my car and then he said he was just working on my paper work. Then when I got my car the sticker for the oil change was not even updated.
2/1/2025
Thomas R. VERIFIED CUSTOMER
Car running well!
2/1/2025
Jason S. VERIFIED CUSTOMER
The female employee that I talk to you on the phone several times had a great demeanor, positive attitude and was a very clear communicator. She seemed very service oriented and was gonna make sure that I was satisfied.
2/1/2025
Taylor W. VERIFIED CUSTOMER
She explained everything very well and made me feel an important client
2/1/2025
Nelson M. VERIFIED CUSTOMER
Todo bien
2/1/2025
Rafael V. VERIFIED CUSTOMER
Excelente Servicio
2/1/2025
Kevin J. VERIFIED CUSTOMER
Kevin Foster is always very professional and communicates well! My vehicle is always in good hands and the job is always done in a timely manner.
2/1/2025
Philip S. VERIFIED CUSTOMER
Ordered a part and when it came in made an appointment for 10 AM the next morning. Brought the vehicle in around 9 AM. Asked for a ride to rendezvous with my wife and was granted such. When my wife and I had finished our errands and lunch we went to the dealership around 2 PM to pick up her car; only to find out they hadn’t even started on it yet! Needless to say I was upset. Your policy of prioritizing waiters with later or no appointments over people who are willing to leave their vehicle is upsetting.
2/1/2025
Jose R. VERIFIED CUSTOMER
Excelente servicio
2/1/2025
Stephen S. VERIFIED CUSTOMER
Efficient, great courtesy and professional! Only negative comment is I wish the lounge had Apple phone charging ports
2/1/2025
Rosalin G. VERIFIED CUSTOMER
Los mejores en venta y mantenimiento.Es por eso que he tenido 5 vehículos con ustedes.Gracias Gracias.
2/1/2025
Michael J. VERIFIED CUSTOMER
I had the pleasure of working with Denise Lopez at Norm Reeves Toyota, and her customer service was truly outstanding! She kept me updated every step of the way regarding the status of my vehicle repairs, answered all of my questions thoroughly, and maintained a positive and professional attitude throughout the process. Her dedication to providing excellent service made a stressful situation much easier. Denise is a true asset to the team, and I highly recommend her to anyone in need of top-notch service. Thank you, Denise, for going above and beyond!
2/1/2025
James W. VERIFIED CUSTOMER
Good experience today, thanx
2/1/2025
Jake K. VERIFIED CUSTOMER
Rob was good. I was not satisfied with the response that the brake noise was not found because I hear it daily.
2/1/2025
Pat B. VERIFIED CUSTOMER
Too hard to reach service or any service writer by phone. Very inconvenient and frustrating and it made it hard to plan what I was doing because I never knew when my car was going to be ready.