Joseph Lavorgna and Brenden Barnes provided incredible Customer Service! I will continue to faithfully service my VW with you at Fred Beans Devon and look forward to buying all my future Volkswagens with you.
5/23/2020
MARK T. VERIFIED CUSTOMER
Good response. Helpful with figuring out services needed and their costs
5/23/2020
CHARLES E. VERIFIED CUSTOMER
No, Service Department Manager overcharged me for work quotes. I sent an email asking to be reimbursed for the difference between the amount quoted & paid. Thanks.
5/23/2020
Brendan N. VERIFIED CUSTOMER
completed survey last night
5/23/2020
Jeffrey D. VERIFIED CUSTOMER
Best service experience ever! I would recommend to everyone!
5/23/2020
ANASTASIJA C. VERIFIED CUSTOMER
Very friendly, patient, great service.
5/22/2020
James E. VERIFIED CUSTOMER
I would recommend Fred Beans to my family and friends The whole experience of buying my truck to getting my oil changed has been great Thank You
5/22/2020
Amber C. VERIFIED CUSTOMER
The service was easy, efficient and quick. It was a great experience.
5/22/2020
MARYJANE P. VERIFIED CUSTOMER
The process was easy and I truly appreciate the valet service. Just disappointed I didn't get my car washed. I thought that was part of your service. Other wise I am happy.
5/22/2020
John R. VERIFIED CUSTOMER
Professional and friendly service.
5/22/2020
Mark M. VERIFIED CUSTOMER
You guys put my BMW dealership to shame!
Pretty much every BMW dealership is like going into a used Chevy dealership!
You guys rock!!!
5/22/2020
Len D. VERIFIED CUSTOMER
Jesse was great!
5/22/2020
JACQUELINE N. VERIFIED CUSTOMER
Theresa was very pleasant and answered all my questions.
5/22/2020
Faye G. VERIFIED CUSTOMER
Team is super friendly. It's always clean.
5/22/2020
Deborah H. VERIFIED CUSTOMER
Excellent service as always. Especially in these trying times.
5/22/2020
Coleen K. VERIFIED CUSTOMER
We were very pleased with the service provided to us by Jessie and Jordan.Texting us really helped to keep us in the loop with what was happening with our vehicle. The coupon we used helped to lower the total bill and we as senior citizens appreciated it. Jordan had his mask on when he picked up our car and put plastic on the seat etc. All good! Thank you. Outstanding job!
5/22/2020
Michael L. VERIFIED CUSTOMER
Vehicle was dropped off for inspection and a well known 9-speed transmission check/ rough shift issue and $1700+ later, the vehicle sits in your bay and is no longer drivable due to noise the vehicle never had before. At least Fred Beans will be footing the bill the rest of the way with this issue!
5/22/2020
MAUREEN C. VERIFIED CUSTOMER
Jesse and his team were thorough, expedient and courteous. I’m very satisfied with the service provided.
5/22/2020
Peter L. VERIFIED CUSTOMER
Everyone was very pleasant and all had masks on,as did I. Felt safe and I'm glad I chose to purchase and service my F150 here for the last three years. Thank you
5/22/2020
Victoria H. VERIFIED CUSTOMER
My interaction was fine with the service staff. It's very frustrating to have to bring a vehicle in 3 times for the same problem. You lose faith in the mechanics and service agents that care for your vehicle. Rich handled the situation professionally.