Great service. One suggestion during these strange times would be to put benches outside service area door for those of us who would rather not sit in the waiting room
5/18/2020
Richard J. VERIFIED CUSTOMER
John was excellent, explained everything up front and had the car repaired same day!
I keep telling Mike Sobecki that his survey keeps coming up as vinurl and will not load so I can never comment on the excellent service. You are missing out on excellent reviews
5/18/2020
MICHELLE B. VERIFIED CUSTOMER
Thanks Jon for your professionalism and service. You made it easy!
5/18/2020
Gregory R. VERIFIED CUSTOMER
Always good service. Jay made it easy.
5/18/2020
MARTHA B. VERIFIED CUSTOMER
The virus safety measures you took re greatly appreciated
5/18/2020
Valeriy S. VERIFIED CUSTOMER
Thank you
5/18/2020
Rebecca R. VERIFIED CUSTOMER
Great communication and quick service!
5/18/2020
Audrey M. VERIFIED CUSTOMER
Jesse was helpful, considerate informative and accommodating
5/18/2020
Joseph M. VERIFIED CUSTOMER
Outstanding
5/18/2020
GERALD O. VERIFIED CUSTOMER
Everyone is so helpful and it’s so easy to get service completed there and service manager is extremely helpful and social
5/18/2020
Kenneth F. VERIFIED CUSTOMER
Great service - everyone I talked with was very Professional and polite! Thank you
5/18/2020
John K. VERIFIED CUSTOMER
“Needs right tie rod” heard too often at inspection time. Did your guy really say “rod may separate from ball joint”?
“Needs alignment” heard too often at inspection...especially when front end alignment done three weeks ago....by Beans Rte 100 N.
I used to get clear, sensible, reasonable explanations from your service front guys...definitely miss Bob Lane. My loyalty to Beans was built around his direct honest approach. He would have checked my vehicle record “before” advising on needs.
5/18/2020
Jeffrey F. VERIFIED CUSTOMER
Mark has always taken great care of my car
5/18/2020
DAWN K. VERIFIED CUSTOMER
Carlos Hernandez is the best!! He and is really knowledgeable ,reliable and knows how to treat his Customers! I would recommend his to family and friends!!
5/18/2020
Gerald D. VERIFIED CUSTOMER
Ok
5/17/2020
STEVEN F. VERIFIED CUSTOMER
Great Job!
5/17/2020
Michael F. VERIFIED CUSTOMER
The price for the catalytic converter replacement increased for
$2,000 to $3,600 in 6 months, which is why I chose not to do the work.
5/17/2020
Chris E. VERIFIED CUSTOMER
Great text updates on the repair status. Friendly staff in the showroom