Scott is always very friendly. He assisted me today, very professional. I had to wait like an hour for my vehicle but it was ok, I felt very comfortable waiting. I like this Dealer, my salesperson Jake always remembers me and asks fir my husband. I recommends Fread Beans-Mechanicsburg to my friends and family, because of the great service and friendly employees
5/14/2020
Brian P. VERIFIED CUSTOMER
Everyone was very nice and provided great communication and customer service
5/14/2020
LILIYA V. VERIFIED CUSTOMER
Always the best people at Fred beans
5/14/2020
Lisa B. VERIFIED CUSTOMER
Very professional. Thank you
5/14/2020
Carolyn L. VERIFIED CUSTOMER
Jesse is always courteous and knowledgeable and sounds like he cares about his customers needs.
5/14/2020
Joann B. VERIFIED CUSTOMER
Jesse was respectful, helpful and knowledgeable.
5/14/2020
JAMES S. VERIFIED CUSTOMER
Thanks for being open.
5/14/2020
Lori P. VERIFIED CUSTOMER
Thank you for picking up and dropping off my car!
5/14/2020
Peter B. VERIFIED CUSTOMER
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5/14/2020
Frank A. VERIFIED CUSTOMER
The service visit was quick and done professionally.
Very satisfied.
5/14/2020
Sue R. VERIFIED CUSTOMER
The only thing I would suggest at this time with Covid is that all employees go around the waiting room area and not walk through it. The men for the most part did walk around but not the women. There is no way to sit in the chairs where one is further away than a couple feet while people are walking right past. Otherwise, I was very happy with the experience with Jesse and the service that was done.
5/14/2020
APOSTOLUS F. VERIFIED CUSTOMER
The only thing I might suggest is that after service may be running to a quick outside wash or something it gives a car the look of being at a dealership
5/14/2020
William G. VERIFIED CUSTOMER
Thanks to all who helped with my service and pick up and delivery
5/14/2020
Lewis M. VERIFIED CUSTOMER
The crew was very informative and kept me up to date with everything. The only thing was nobody washed the car like they said they were going to do. That's all.
5/14/2020
Frank R. VERIFIED CUSTOMER
I haven always been happy with your service dept.
5/14/2020
Michael R. VERIFIED CUSTOMER
Recall service on transmission if 2019 Jetta was not completed correctly on first visit. I have transmission fluid stains on my newly seal coated driveway due to leaking fluid. My daughter also drive to LBI and stained my paved driveway there too. Informed service writer of damage issue and never received call back or resolution for cost and time due to mistake on initial recall service.
5/14/2020
Steven S. VERIFIED CUSTOMER
Great experience. Will call in October as my Lease comes due.
5/14/2020
Steven S. VERIFIED CUSTOMER
Christine is great to work with. She is professional, personable and friendly and of course most knowledgeable when it comes to servicing my car. I bought my car 3 years ago and Christine has overseen my vehicle maintenance and done so with a genuine and caring attitude. I enjoy working with her to keep my car running in great condition.
5/14/2020
Salvatore L. VERIFIED CUSTOMER
Car was not washed upon return and I thought I was going to be provided a loaner.
Thanks.