Terry was fantastic. Positive upbeat and customer service driven. Even during this era of virus contagion she made the environment welcoming and friendly!
5/7/2020
Sheryl K. VERIFIED CUSTOMER
Fred Beans Subaru and Jesse They are fantastic. I look forward to seeing Jesse and going to the Store. Everyone is welcoming. Thank you Fred Beans Subaru!
5/7/2020
Jim H. VERIFIED CUSTOMER
Very satisfied with my experience
Thanks
5/7/2020
PANAGIOTA R. VERIFIED CUSTOMER
Process was easy enough, Rafael was easy to talk to. These are trying times right now - I'm WFH, taking care of two small kids, trying to home school the one. It's exhausting trying to balance, manage and juggle it all, so it was nice that FB provided this service. A little odd that they sent a newer employee to pick up my car, who also seemed to be a kid, but again, I trust FB and if they trust him, then I trust I'm in good hands. She did, after all, seem to get to FB and back home ok.
5/7/2020
Jim H. VERIFIED CUSTOMER
Jay is great. Thanks.
5/7/2020
Mary Ellen. VERIFIED CUSTOMER
Professional and very easy. Plan for “contactless” service gave me confidence in this Coronavirus world.
5/6/2020
Stuart A. VERIFIED CUSTOMER
I felt ripped-off.
5/6/2020
Michael F. VERIFIED CUSTOMER
Mark was very professional and took care of my recall and rotors for my inspection. Great job ! Thanks Mark
5/6/2020
Christine F. VERIFIED CUSTOMER
Charles is the best
5/6/2020
Mario M. VERIFIED CUSTOMER
Andy was great got me a drive home and delivered my car to my house when finished.
5/6/2020
Aurora P. VERIFIED CUSTOMER
Christine was amazing. Flexible. Sensitive to my concerns and cost. Easy to communicate with. A great listener. My experience was amazing. Thank you all. Thank you Christine.
5/6/2020
GARY P. VERIFIED CUSTOMER
Mark was great. Answered all questions, handled any problems I had and left me with a very good feeling about your service department. Would recommend Fred Beans to anyone. Thanks again, be safe.
5/6/2020
DENISE G. VERIFIED CUSTOMER
Friendly, fast and professional. Thank you!
5/6/2020
SHELDON M. VERIFIED CUSTOMER
Everyone was very friendly and helpful. Always a great experience while dealing with Fred Beans!
5/6/2020
Lori C. VERIFIED CUSTOMER
Very helpful!
5/6/2020
LEO J. VERIFIED CUSTOMER
Thank You !! In these trying times !!
5/6/2020
Richard G. VERIFIED CUSTOMER
Mike is professional courteous and interested!!
5/6/2020
Edward B. VERIFIED CUSTOMER
All good, thanks for being there in trying times.
5/6/2020
David M. VERIFIED CUSTOMER
Professional service as always. Tx
5/6/2020
Tony D. VERIFIED CUSTOMER
Great job. Wish I knew what was mechanically wrong before I purchased the vehicle. However everything has been fixed and I hope that it holds up for a long time.