Fred Beans Family of Dealerships Corporate

Very professional

Awesome as usual. Thanks

Marc was thoroughly professional. I look to his help in the future!

Wonderful job

Everything was done perfectly in the midst of Corona 19! Thank you for paying special attention to your customers

Thank you!

Quality service, quality people!

Fred Beans of Newtown was great. During this difficult time they were careful and considerate with car drop off and car pick up. I had no problem doing this and felt perfectly safe. They offered car pick up and drop off as well. Great dealership.

Jesse took care of all the tasks I needed done for my car (oil change, state inspection, problem with a window) a day in advance of my scheduled appointment. I am very happy with the speed of the service.

Always top quality service. Thank you.

Very professional and helpful. A+

Thank you!!!

Jesse kept me apprised in a timely fashion. Job was done when promised. Thanks.

Jesse was very helpful, communicative and understanding. He delivers excellent customer service. I appreciate his patience and understanding amidst a particularly difficult time (Covid lockdown).

Very disappointed to have to have/ & pay for an alingment. We purchased the car in Jan. 2020.( company loaner,10,00 mi) We previously told the salesman 1x and service dept.2x car was pulling as we drove it. Nothing was done at that time.Due to computer glich ,I did not yet see a papercopy of work done.

Keep up the good work. Thanks

When I made the appointment I told service that I had a very tight schedule but I did have 3 hours I put my car in specifically to get the emergency brake fixed after 2 hours I approached the service desk looking for a status to find out that all that was done to my car was a 10-point service check this again was after sitting there for two hours now I wasn't born yesterday and I can imagine a service check cannot be any longer than 45 minutes which is not explain for the other one hour and 15 minutes that I was sitting there needless to say I was very upset the recommendation defects my emergency Big Break was to replace the rear brakes which by the way was done in September of 2019 which I brought in for the exact same problem when I first mentioned it to the service desk they did not know that my car had the same service done in September I was visibly upset and definitely raised my voice then I called up to Ford dealership to talk to an executive shortly after that the administrator got back to me saying that the general manager will be out to talk to me the general manager offered a car rental initially I took it but after getting to the rental location I felt that I needed to get a second opinion when I went back to the Jeep dealer I remembered that the general manager mentioned to me that he had heard me raising my voice talk into the service desk but at no point did he come out to see what was wrong I approached the general manager and explain to him I had former experience in the service industry and if I was sitting in my office and heard a customer yelling at a service member I would have immediately going out to see what was wrong and also tried to calm the situation so I questioned him he said if you heard me yelling why didn't you come out to see what the issue was his answer was I apologize for that which is totally unacceptable because he apologized I was supposed to accept that is correct I've decided to get a second opinion and depending on that second opinion I will follow up with the executive at Fred **** I cannot stress again how poorly this was handled especially under the circumstance when there was nobody in there but myself and one other gentleman with six cars in the maintenance bag

Very professional and same day quick service!

Excellent service, considerate people.

Always pleased with your care. Terry is the Bedt!