Jesse made the experience easy and went out of his way to make sure the customer was at ease.
4/10/2020
THEODORE S. VERIFIED CUSTOMER
Christophe, Kim, and Chris are a fantastic team
4/10/2020
RICH T. VERIFIED CUSTOMER
Marc was extremely courteous during my time at Fred Beans.
His communication skills are above and beyond. I was made aware
of time, costs, etc... for my car to be serviced. My car’s problem was rectified within a reasonable time and cost. I was thoroughly impressed. My car running beautiful now! Thanks!!
4/10/2020
Candace R. VERIFIED CUSTOMER
Always great service
4/10/2020
PAULINE J. VERIFIED CUSTOMER
Thank you.
4/10/2020
Kevin C. VERIFIED CUSTOMER
Happy with the services and Charles made the no touch drop off and pick easy.
4/10/2020
Jack E. VERIFIED CUSTOMER
We were very pleased with the service. It was prompt and everything was taken care of.
Since we have put very few miles on the Saturn as it is our second car I do think the items we had to replace should have been done before we took possession of the car. If the oil was changed (as Charles said it was) then the filters should have been changed also and therefore we would not have had to pay $300.00. I'm glad this is taken care of now but I feel it should have been done before we took possession. We haven't had the care a year Since the car had 111 thousand miles when we purchased it and we only put 1 thousand miles on it the filters should not have been that dirty. But we are pleased with the service and will continue to have Fred Beans take of our Saturn.
Jack E
4/10/2020
BEVERLY V. VERIFIED CUSTOMER
All went smoothly. George is always helpful and friendly. Everyone always makes us feel welcome and everything taken care of in good time
4/10/2020
Christine L. VERIFIED CUSTOMER
From start to finish was a smooth operation. Was keep
Up to date on what was happening with my Kia and that
Made me very happy. Job well done!
4/10/2020
Bernadette K. VERIFIED CUSTOMER
Have no complaints. Satisfied with the work done.
4/10/2020
MICHAEL N. VERIFIED CUSTOMER
great day with everything taken care of. From pickup, service done, to drop off
4/9/2020
Daniel K. VERIFIED CUSTOMER
Jesse wa great - he kept us informed throughout the process.
4/9/2020
Anthony R. VERIFIED CUSTOMER
You listed on your ro as no problem found when there was a problem found it needs to be corrected thank you
4/9/2020
Terri F. VERIFIED CUSTOMER
Friendly, respectful and honest1
4/9/2020
Jean Rich. VERIFIED CUSTOMER
I said to my husband as we were leaving that the customer service was great like it should be
4/9/2020
Carol S. VERIFIED CUSTOMER
Did not call to indicate lateness for pickup, or delivery. Did not receive a copy of services performed, and charges.
4/9/2020
James F. VERIFIED CUSTOMER
None
4/9/2020
Molly T. VERIFIED CUSTOMER
Great job! Thank you so much! I appreciate it and you being open at this time. Thank you for all that you do!