Nice to deal with Ray,he genuinely concerned about your satisfaction and is very accommodating. Glad he has been added to the **** Team.Karen and Dave Newman
3/19/2020
Margaret M. VERIFIED CUSTOMER
My air conditioner is now blowing out hot air. I put the setting to 64 on a/c now hot air is blowing out..
3/19/2020
DALE G. VERIFIED CUSTOMER
Christopher was very helpful.
3/19/2020
Sarah L. VERIFIED CUSTOMER
Thanks for quick service in and out.
3/19/2020
Dean E. VERIFIED CUSTOMER
Quick service with good status updates.
3/18/2020
Michael H. VERIFIED CUSTOMER
Very efficient and customer friendly as always.
3/18/2020
Clifford B. VERIFIED CUSTOMER
As always, Fred Beans delivers great service!
3/18/2020
Donna J. VERIFIED CUSTOMER
I am never disappointed in the work done by your service department. The employees are always kind and thoughtful and make sure they do all they can to make your wait as comfortable as possible. Thank you!
3/18/2020
Susan L. VERIFIED CUSTOMER
N/A
3/18/2020
MARY C. VERIFIED CUSTOMER
We received the car back and there was a chip in the paint by the handle on the driver door. Our salesman Raheel attempted to buff it out but was unsuccessful. He offered us to return with the vehicle on another day to have it repaired. While everyone has been very nice and accommodating, this is now a 3rd time we need to return to the dealer for this car (1- buying the car 2- bringing it back to have radio fixed and now again to have this paint chip fixed)
Everyone has been very nice and apologetic about it, however it is just inconvenient for us and our family.
3/18/2020
Eligah D. VERIFIED CUSTOMER
This was the first time I used this dealership for service they exceeded my expectations, I will continue to use them thank you.
3/18/2020
Michael M. VERIFIED CUSTOMER
Great experience
3/18/2020
CONNIE K. VERIFIED CUSTOMER
Great service
3/18/2020
STEVEN M. VERIFIED CUSTOMER
everything seemed to e in order
3/18/2020
Paul H. VERIFIED CUSTOMER
Chris was very accomodating, but service took almost 2 and half hours for simple oil change, tire rotation. Also have not been informed about the disposition of Reward points on my FordPass account. Points were erased when I was asked to re-download the FordPass app.
3/18/2020
Michael Y. VERIFIED CUSTOMER
Ray is great with customer service and worked with me in a very charismatic and professional manner. You can tell he is driven and really cares about what he is doing at Fred Beans. As long as Ray is there, I’ll bring my truck in for service. I did not bring it in previously because honestly, everyone else who I have ever talked to on the phone made me feel like they were too busy and it was more of a privilege to bring my truck in rather than a business opportunity for them. I really mean that too, I hesitated to even call initially. Ray sold me on your facility and seriously, you’re lucky you have him as an employee there. Give this man a damn raise.
3/18/2020
MEREDITH M. VERIFIED CUSTOMER
Charles was great. Provided great customer service and made sure the issue with my car was corrected without questions.
3/18/2020
Diane F. VERIFIED CUSTOMER
My appt was proficiently handled and my car was finished before the promised time.