Calvin and his team do a great job Including the gentleman that picks it up.
3/2/2020
Clare S. VERIFIED CUSTOMER
Yes you gave me a loaner, yes you got the hood latch fixed, yes it was the price quoted. No points inspection at all, as you would have filled up the windshield wiper fluid that was empty and the reason I had to open the hood. Tires not checked, one way down, no comment on the exhaust that is darker than usual only that it was not time for an oil change. Took3 days to do, for one latch. yes they are kind and attentive but I have no idea if anything has been checked as they said they have done as nothing else touched. Quote given for hatch struts, I declined to do, horn not working, did they actually look at the mechanism as it's not working today either? I am sorry to give this bad report but I think you have to step up the communication between all parties. Extra emails saying nothing important are just irritating because I have just called and got the answer. Thank you for the loaner, a large atlas as I have to transport a wheelchair and disabled husband.
3/2/2020
KAREN N. VERIFIED CUSTOMER
He got my vehicle in & out before the shop closed @ 3 pm on Saturday. I was the last arrival around 2:15 pm. Thank Jesse as well. They made my day! ????????
3/2/2020
MARIE L. VERIFIED CUSTOMER
Andy always takes care of me. I am very pleased with my relationship with Fred Beans, West Chester PA.
3/1/2020
Duane K. VERIFIED CUSTOMER
Service, friendly and quality good. Always feel I am overcharged for the services. When I compare to other repair shops fred Beans appears to be 25-30% higher
3/1/2020
Richard T. VERIFIED CUSTOMER
All played true as my salesman, Hafez Rozotitold me about the quick service complimentary-coffee and cookies. I even got speak with him while i was getting my services taken care of.thank you all as a team of professionalism
3/1/2020
Ted L. VERIFIED CUSTOMER
Always excellent service, always exceeds my expectations. The whole service team really is excellent . They seem to work very well together.
3/1/2020
Norman H. VERIFIED CUSTOMER
Excellent customer service. Thank you, Kari
3/1/2020
Lisa C. VERIFIED CUSTOMER
Friendly, informative and accommodating.
3/1/2020
Chad N. VERIFIED CUSTOMER
Thanks again for the exceptional service!
3/1/2020
Anthony D. VERIFIED CUSTOMER
Jesse was very helpful and accommodating. Was very pleased with the service.
3/1/2020
Faye H. VERIFIED CUSTOMER
Thank you. Glad that I can come back for service where we bought the car.
3/1/2020
David K. VERIFIED CUSTOMER
Andy was very good with customer service . I look forward to a continuing relationship
3/1/2020
ANDREW N. VERIFIED CUSTOMER
I had to ask for my multipoint inspection otherwise great!
3/1/2020
Gwendolyn D. VERIFIED CUSTOMER
Chris is #1 on my list. He is always polite and goes out of his way to make sure that my car is taken care of properly. After Justin and Nick I didn't think any one would be able to handle us "regulars". But Chris sure does. I always ask for him when it comes time to service my car. Great personality.