Jesse was very helpful with my vehicles oil change. I was in and out very fast. 10 out of 10!
2/27/2020
Pondeli A. VERIFIED CUSTOMER
Always friendly and informative
2/27/2020
Lori S. VERIFIED CUSTOMER
Jason was very professional and courteous. He provided a loaner vehicle while mine was serviced.
2/27/2020
Christopher M. VERIFIED CUSTOMER
Everything was great
2/27/2020
Levita F. VERIFIED CUSTOMER
Christophe was great. Very friendly, informative, offered great service, and was excellent at building rapport. Will certainly be bringing my lincoln back!
2/26/2020
Tammy C. VERIFIED CUSTOMER
Brian is awesome. He and George are a great team and provide excellent cs
2/26/2020
Barbara L. VERIFIED CUSTOMER
Very professional
2/26/2020
Jeff M. VERIFIED CUSTOMER
Thanks Marc
2/26/2020
STERLING L. VERIFIED CUSTOMER
This may be different form the service department but I was not impressed by the car detailing. Also, i asked for the sticker to be removed from the car and that was not done.
2/26/2020
Janet S. VERIFIED CUSTOMER
Excellent service
2/26/2020
TIMOTHY D. VERIFIED CUSTOMER
The constant updates on my vehicle via email messages really helped me know how the car was progressing step by step. She explained everything fully throughout the process so I was not unaware of any issues.
2/26/2020
David H. VERIFIED CUSTOMER
Everything was great. Thanks!
2/26/2020
James R. VERIFIED CUSTOMER
Please read text and email communication and let me know if the responses meet your standards.
2/26/2020
Tanoy D. VERIFIED CUSTOMER
I have gone to Garnett Ford in the past and I am never impressed with the service team there. You walk in and know one greats you or asks if f they can even help you. Many of the counter guys just put their heads down and act busy. This is my 3rd Ford edge (company car) and I decided to try out Fred Beans. Jay went over and beyond to answer my questions as well as sourcing the damaged mirror and letting me know when the part came in. He called me when I was out of town to set up a time for me to come. Jay is Fantastic!!
2/26/2020
Attila O. VERIFIED CUSTOMER
Thanks for the excellent service from Brian and the driver that gave us a ride home and back was the greatest. Even Our salesman Mykel was nice when he saw us, being over a year since he sold us our Kia Soul. We would be interested in trading it in on the Mars Orange Kia Soul in the showroom, if possible, and would want to work with Mykel again. Thanks,
Joe and Linda Ordo
2/26/2020
Kevin C. VERIFIED CUSTOMER
You should really thank Chris. It was his entire approach from start to
finish that made this service expierence above the norm.
2/26/2020
Joan M. VERIFIED CUSTOMER
Great service Jimmy and Charles. Thank you! Joan
2/26/2020
Cynthia G. VERIFIED CUSTOMER
Jimmy is great asset to your Delalership. He is spot on with his service recommendations and he is right on with his estimated time of competition. I love working with Jimmy
He is the best
2/26/2020
Trevor F. VERIFIED CUSTOMER
Excellent. Thank you!
2/26/2020
Frances C. VERIFIED CUSTOMER
A charge of approximately $13 was on the service bill regarding a environmental /supply fee for repair service. At checkin I was told there was a $129 diagnostic fee which I agreed to. No service other than diagnostics were performed. After speaking with the customer service representative, no explanation could be offered other than its on every bill. This was an extremely disappointing interaction that leads me to think twice before considering Fred Beans again.