Very efficient with an explanation of the process.
2/23/2020
Gail L. VERIFIED CUSTOMER
Excellent service
2/23/2020
John S. VERIFIED CUSTOMER
Great service, from dropping off to pucking up my car.
2/23/2020
Joy B. VERIFIED CUSTOMER
Wonderful service!!!
2/23/2020
Bogie R. VERIFIED CUSTOMER
Today my vehicle electrical system went haywire. The vehicle wouldn't start, the key fob could not communicate with the Durango. My Children and I were stranded for a few hours until we got help. Needless to say I will not be bringing my truck back to Fred beans anytime again.
2/23/2020
Colleen L. VERIFIED CUSTOMER
Mike was very nice great service
2/23/2020
David M. VERIFIED CUSTOMER
Very professional customer service
2/23/2020
Thomas P. VERIFIED CUSTOMER
Charles is very responsive to customer requests. It was easy to schedule my service appointment. Vehicle was ready on time. A good experience.
2/23/2020
Fred R. VERIFIED CUSTOMER
Done well & on time
2/23/2020
CHELSEA M. VERIFIED CUSTOMER
Excellent service.
2/23/2020
DANIEL F. VERIFIED CUSTOMER
Awesome service my truck sounds great thank you very very much
2/23/2020
Jeffrey M. VERIFIED CUSTOMER
The cover sheet with my bill said my alignment failed. I was not notified. I called the next day & was told it barely failed & they recommended waiting. I should have been notified before getting my car.
2/23/2020
PAUL N. VERIFIED CUSTOMER
Excellent as always
2/23/2020
Suzanne M. VERIFIED CUSTOMER
I came in for an oil change but I was also provided a detailed report of things I need to address to keep my vehicle in great condition.
2/23/2020
Howard D. VERIFIED CUSTOMER
Na
2/23/2020
Mariah S. VERIFIED CUSTOMER
They’re already aware.
2/23/2020
Mark H. VERIFIED CUSTOMER
Mike and the service team at FB Newtown always deliver excellent customer service.
2/22/2020
JAMES L. VERIFIED CUSTOMER
Great service. Absolutely satisfied
2/22/2020
Adam C. VERIFIED CUSTOMER
The service itself was as expected, (cost) as it was only an oil change. Jack the GM made the experience more welcoming by introducing himself and having a few minutes of conversation. The WiFi there makes it hard to actually "work" from the lounge and audio on all of my VOIP calls was choppy and hard to hear/understand on several calls. Seemed like it perhaps took longer than it should have for an oil change with an appointment? And towards the end, when I was told ten more minutes until it was complete, that ten quickly became thirty.
2/22/2020
Carmen H. VERIFIED CUSTOMER
Although I am very disappointed that my Ford Transmission failed within a couple hundred miles, Christophe did an outstanding job with responsiveness in communications and time to resolution.