I didn't appreciate calling last Monday and being told they had to take my number to call back to make a service appointment. 48 hours later I called again cuz I received no call back. Also today I used to shuttle service and asked through the text message sent to me for a ride with no answer and I had to call. Also with the option to pay over my phone did not show me a receipt just a dollar amount.
9/3/2020
Paul A. VERIFIED CUSTOMER
Sara really did a great job communicating on vehicle status and getting work done correctly. Great customer service!!
9/3/2020
Alison G. VERIFIED CUSTOMER
Stephen Foga is highly recommended as the best service associate in this company. He is professional and provides speedy service.
9/3/2020
Claudia G. VERIFIED CUSTOMER
Appreciate the prompt and excellent service
9/3/2020
ELAINE F. VERIFIED CUSTOMER
Even though I was expecting to wait for my car, I learned that it was going to take too long and was provided with a rental. Everything was fit into my time schedule and I received good care and consideration above and beyond the call of duty!
9/3/2020
Judith R. VERIFIED CUSTOMER
The Service Dept at Fred Beans Kia is outstanding, professional and very customer oriented. They aim to keep their customers happy and coming back!
9/3/2020
Francis P. VERIFIED CUSTOMER
Excellent service. As usual, Jesse followed through on every detail. Thanks very much!!!!
9/3/2020
Stephen B. VERIFIED CUSTOMER
At this point. I would have to say you’ve lost my business. We were actually thinking of purchasing another new vehicle from ****’s. But the experience with your service department kinda rules out even considering Fred Beans.
9/3/2020
Erika F. VERIFIED CUSTOMER
Michael was very helpful when I brought my car in for service and I trust him with the care of my vehicle.
9/3/2020
PAMELA W. VERIFIED CUSTOMER
Always satisfied with service at Fred Beans.
9/3/2020
TAMARA N. VERIFIED CUSTOMER
Very ciurteous and pleasant. Matt gives off positive energy with his smile and being polite.
9/3/2020
Lesley M. VERIFIED CUSTOMER
Thank you for helping me with the issue with my vehicle. Joseph explained what was found (which was what I expected; a shortcut repair done at another VW dealership) while being friendly and helpful.
I will definitely look to your dealership for service in the future, and will look for Joseph for help!
9/2/2020
Patricia A. VERIFIED CUSTOMER
I requested a car wash. The rear window was filthy. I’m not sure why the car wasn’t washed. I requested it when I set up the appointment and also left a written note on the passenger front seat.
Everything else was satisfactory.
9/2/2020
Jeffrey G. VERIFIED CUSTOMER
The people at Fred Beans Nissan always treat me well.
9/2/2020
Denise J. VERIFIED CUSTOMER
Everything was great. Professional as always!
9/2/2020
David M. VERIFIED CUSTOMER
I have a feeling I got ripped off.
9/2/2020
SCHUYLER C. VERIFIED CUSTOMER
Very pleased with my Fred Beans Nissan service department, especially Chris ????
9/2/2020
Mark J. VERIFIED CUSTOMER
Brian kept me informed of everything it was a good experience