This was a great experience. Easy to schedule. Greeted warmly by everyone. Offered a ride (but didn't need one). The service was done on time and the text made it easy to know when to pick up. I would recommend you all to my friends.
2/6/2020
Dina M. VERIFIED CUSTOMER
She is great! So helpful, knowledgeable, efficient, and kind person! I am so happy with your dealership and this is why I continue to return there for service of my sonata and santa fe! Keep up the good work! :)
2/6/2020
Michael K. VERIFIED CUSTOMER
Chris was very polite and professional. Made getting my care inspected very easy.
2/6/2020
Jack R. VERIFIED CUSTOMER
Will gladly give a good review for the service that was
Provided.
2/6/2020
Mary M. VERIFIED CUSTOMER
I like mike he seems to care
2/6/2020
AMIR H. VERIFIED CUSTOMER
Every time I come to service, the service is exceptional. The service associates treat people like family. Thank You!!! Sincerely AMIR H
2/6/2020
Carol S. VERIFIED CUSTOMER
Great service and
Efficient.
Thanks
2/6/2020
Eric G. VERIFIED CUSTOMER
1. I was expecting to pay $39.95 plus tax but when I arrived there was nearly 7 dollars in additional fees that were not detailed or authorized.
2. I did not receive the vehicle inspection report that I am accustomed to receiving. I asked the cashier for it. She said she would put a note on the invoice and have someone email It today. That never happened.
2/6/2020
Lauren C. VERIFIED CUSTOMER
Great communication
2/6/2020
Scott E. VERIFIED CUSTOMER
Everything was OUTSTANDING!
Thank You
2/6/2020
Karen G. VERIFIED CUSTOMER
Satisfied with service provided.
2/6/2020
Thomas W. VERIFIED CUSTOMER
My oil change was done in the parking lot which resulted in old black oil running all over lower portions of my engine, suspension etc. I was told the service would take 1 hour I was there for 2 after the untrained service guy spent 40 minutes wiping off the oil from undercarriage. Sadly oil dripped onto my garage floor now making your poorly trained technicians failure a permanent stain on my garage.
Frustration doesn’t even come close to covering my experience. To add insult to an already bad experience I was given a service advisory to rotate the tires but as the truck was serviced in the parking lot the rotation as it was told to me would have taken more than an hour. Fred you should be embarrassed :(
2/6/2020
Lisa Y. VERIFIED CUSTOMER
Great customer service.
2/6/2020
Susan B. VERIFIED CUSTOMER
Always Happy with Fred Beans Service..
2/6/2020
Ryan B. VERIFIED CUSTOMER
I made an appointment on Tuesday for simple maintenance. I got the vehicle back on Wednesday evening. I was very clear when I called that I have my own electrical business and this is my business vehicle, I need it back ASAP. It cost me about $400 extra in my business because of this. I couldn’t complete a job and had to use an employees time to run me around. Being that I run my own business, I know when you make an appointment with someone, they expect you to keep it and get the job done. Also, I know how much the parts cost, you charged me double or more for these parts. That’s ridiculous! The labor, I understand, the material not so much. I will definitely not be returning and will make sure I steer anyone I know clear of your service department.
2/6/2020
LUKE P. VERIFIED CUSTOMER
Excellent service & communication
2/6/2020
Yinon K. VERIFIED CUSTOMER
The staff was courteous, professional and flexible getting us our appointment at a convenient time.
2/6/2020
CHUMLONG D. VERIFIED CUSTOMER
Jesse and all services advice persons very helpful and did very good job
Thanks so much and will see next service