Did their best to get the job done in a tight window!
8/18/2020
Nicole N. VERIFIED CUSTOMER
My husband made the appointment to have a car pick up and rental car to be dropped off. We did a no contact pick up and I called the dealership About 25 minutes after my car was picked up to ask Where the car was left for me and they stated they didn’t leave me a car.
8/18/2020
Donna V. VERIFIED CUSTOMER
No communication and poor documentation
8/18/2020
Joerg R. VERIFIED CUSTOMER
VW, Fred Beans, Job well done again! As always.
8/18/2020
Roy H. VERIFIED CUSTOMER
Thank you for your service. Roy
8/18/2020
Bruce F. VERIFIED CUSTOMER
Mark Rios always goes above and beyond to deliver the best service.
An outstanding representative for Fred Beans.
8/18/2020
Anne H. VERIFIED CUSTOMER
Mike was very professional and thorough in explaining what was cost and recommended maintenance. Will be back.
8/18/2020
Michael C. VERIFIED CUSTOMER
Very professional and courteous
8/18/2020
Steven R. VERIFIED CUSTOMER
I actually called the GM who pushed me back off to the service manager. I have been a loyal Fred Beans client for service but will never again use this location.
8/18/2020
Bahiyyah T. VERIFIED CUSTOMER
Marc was very kind and sufficient to all of my needs. I appreciate your service.
8/18/2020
Kristinia H. VERIFIED CUSTOMER
Everyone was in touch with me throughout the whole process and my car looks great. Thank you so much
8/18/2020
LARRY D. VERIFIED CUSTOMER
Great guys, always willing to help, no matter what the issue. Thanks ????????. My car is running great. Just kick it and I am gone. No longer shakes at 80!!!????
8/18/2020
Andrea S. VERIFIED CUSTOMER
MY AC IS NOT WORKING!!!
8/18/2020
Dyken S. VERIFIED CUSTOMER
Thanks for the really good service
8/18/2020
RICHARD J. VERIFIED CUSTOMER
service was/is excellent!
my problem is I keep complaining that I CANNOT take the surveys because your url won't open on my computer. This has been a two year loss for you as I would rate your service 5 stars
Use this format for the survey's
8/18/2020
Allen C. VERIFIED CUSTOMER
Handled very well by the service team and Donna!
8/18/2020
Leo S. VERIFIED CUSTOMER
Mr Scott was very helpful and helped me out with the bill
8/18/2020
Christopher A. VERIFIED CUSTOMER
He is always up front and honest with what the car needs , and also recommends be done . I like that . Turner Kia is not so pleasant , and lost all my business to Fred Beans Kia ..