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Real Reviews from VERIFIED CUSTOMERS
Deborah T. VERIFIED CUSTOMER
I scheduled an appointment for 100,000 mile service. Dropped car off Friday night and the receptionist recorded my phone number wrong. No one could contact me and because of closing at 3 on a Saturday and no hours Sunday, I was without a car for 3 days. My employment requires use of my vehicle and I lost 3 days of work. All because she didn't record the number and confirm my information.
8/17/2020
MARIA P. VERIFIED CUSTOMER
Christine and Michelle took great care of me and my car. I appreciate the level of attention and care they provide each time I visit the service department :)
8/17/2020
KELLY K. VERIFIED CUSTOMER
Marc Freilic provided great customer service.
8/17/2020
Stephanie K. VERIFIED CUSTOMER
Jack was a great help! He was patient and understanding. He answered all our questions and if he couldn't he found someone who could. Wonderful experience with Jack!
8/17/2020
JOHN B. VERIFIED CUSTOMER
Professional and curtious
8/17/2020
William W. VERIFIED CUSTOMER
I love the extraordinary service at Fred Beans. Thank you.
8/17/2020
Jenny B. VERIFIED CUSTOMER
We brought in the car two weeks ago. Car was in shop for a week while we were on vacation. Came in to get the car, both service guys at desk said they had no recollection of my car and were rude to me and the lady who was at the front desk. After receiving the paperwork and the sweet lady trying to explain what happened to my car, I asked again to speak to the service representative and calling him out by name (Chris), he finally remembered my car and situation. Fast forward a week later, car is dead with same problem call dealership and ask for a tow, Matt said we don't tow. Get Nissan roadside to tow, Chris calls me and said who has serviced this vehicle its been tampered with.... we purchased the vehicle from O'NEILL only place that has serviced it is Fred Beans since we've owned it. Hopefully fixed this time, but will be taking the car back to Warminstwr after two bad experiences at Fred Beans.
8/16/2020
Sarah S. VERIFIED CUSTOMER
Thank you for taking such good care of my car!
8/16/2020
Phil W. VERIFIED CUSTOMER
Jesse was very professional and helpful, nice doing business with him
8/16/2020
David P. VERIFIED CUSTOMER
Prompt, knowledgeable efficient service
8/16/2020
Belinda U. VERIFIED CUSTOMER
He kept me informed every step of the way about additional things that I should be aware of and repair. The only negative I have to say has nothing to do with Jesse. I had expected the car would have been washed before it was returned.
8/16/2020
Stacie G. VERIFIED CUSTOMER
We have been with John Borz since we purchased of both of our vehicles in 2012 and 2013. He's always gone above and beyond to get the job done. John and his crew are a real asset to Flemington FB Hyundai!!
8/16/2020
JAMES N. VERIFIED CUSTOMER
I DIDN'T HAVE AN APPOINTMENT FOR MY OIL CHANGE AND THE SERVICE ADVISOR WAS ABLE TO TAKE MY CAR IN WITH NO PROBLEM. ALSO YOUR GREAT MECH WAS ABLE TO REPAIR A RECALL ON THE PASSENGER SIDE AIR BAG
8/16/2020
Geraldine D. VERIFIED CUSTOMER
Minh is very courteous and thorough in his interaction with me. Appreciated him working on my behalf.
8/16/2020
JEANNE C. VERIFIED CUSTOMER
Great service and people.
8/15/2020
Sally R. VERIFIED CUSTOMER
I like being able to communicate through texts with my service advisor
8/15/2020
Jefferson M. VERIFIED CUSTOMER
Fast service today for oil change. Thank you
8/15/2020
Andrew Z. VERIFIED CUSTOMER
Terry is the best - easy to work with, always gets it taken care of the right way. Thanks again!
8/15/2020
DAVID M. VERIFIED CUSTOMER
I purchased VW Golf GTI only two weeks ago. And within a week I have a slow leaking flat in one of the tires. I wonder if that car was sold to me with the slow leak (possibly dealer thinking the tire was just low on air when brought for delivery). We'll never know, but considering it was in dealer's possession far longer than mine, the odds seem far greater this occurred on their watch. It is not a very good feeling to pay $210 for a tire used for driving less than 100 miles after spending $27,000 for a new car.
8/15/2020
Lachele V. VERIFIED CUSTOMER
Jesse was very pleasant.
8/15/2020