Wheter the extra service was needed or not, the way it is presented in the documentation and how it was presented to me is decietful and gives me the perception that honest service is not the goal of this particular dealership. The experience at this Fred Beans is completely differnt than the other Fred Beans dealerships/service centers I use, and unfortunately gives me pause to recommend Fred Beans.
8/10/2020
Carol C. VERIFIED CUSTOMER
Had wonderful service
8/10/2020
George B. VERIFIED CUSTOMER
Very helpful. Courteous and knowledgeable
8/10/2020
Jacqueline C. VERIFIED CUSTOMER
Mark was great
8/9/2020
Brian H. VERIFIED CUSTOMER
Cory did a great job!
8/9/2020
Gayle M. VERIFIED CUSTOMER
she really follows up on questions
8/9/2020
Leilani K. VERIFIED CUSTOMER
I thought the communication and service was excellent!!!
8/9/2020
ROY F. VERIFIED CUSTOMER
Super service from mark rio
8/9/2020
Daniel C. VERIFIED CUSTOMER
I always get great service at Fred beans Subaru. They always communicate the status of my vehicle and give me up front details about an cost.
8/9/2020
Kenneth R. VERIFIED CUSTOMER
I believe the tire on my new Sante Fe was just patched although I though a new tire would be a better solution
8/9/2020
Jody R. VERIFIED CUSTOMER
Service department and Mark were very helpful
8/9/2020
Nicholas W. VERIFIED CUSTOMER
I was very satisfied with service on my Kia Sportage. Brian promptly called to inform me that my car was ready for pickup. I would highly recommend Fred Beans Kia service department.
8/9/2020
GERALD M. VERIFIED CUSTOMER
Fair prices good communication and timely repairs!
8/9/2020
Heidi B. VERIFIED CUSTOMER
I have never been dissatisfied with the work they do. Top notch service! Super friendly people as well. Always a pleasure to work with.
8/9/2020
Teresa L. VERIFIED CUSTOMER
They said i needed new pads and rotors so worn down needed to be replacec.. i took immediately to my own mechanic and he said i wouldn't new rear brake pads for at least 3000 more miles and there was nothing wromg with my rotors. Sounds like frad to me.
8/9/2020
Elena C. VERIFIED CUSTOMER
They didn’t find the problem
8/8/2020
Tony A. VERIFIED CUSTOMER
Calvin was very nice and always kept me up-to-date on my vehicle status
8/8/2020
JOHN F. VERIFIED CUSTOMER
I was happy I didn’t have to wait long.
8/8/2020
Audrey H. VERIFIED CUSTOMER
Problem was solved great time.
8/8/2020
GAGE D. VERIFIED CUSTOMER
Came in for an oil change. Jason was very nice and didn’t push any of the recommendations of the technician on me. Also asked him if they could take a look at something outside of the oil change and they did it without hesitation.
Thank you for a pleasant experience.