Took an awfully long time to solve problems. Jack updated me periodically
7/29/2020
Thomas S. VERIFIED CUSTOMER
Jack was great
7/29/2020
Frank H. VERIFIED CUSTOMER
Cory did an excellent job!
7/29/2020
trevor m. VERIFIED CUSTOMER
Though I was disappointed in fords unwillingness to provide a service that they should be responsible for as a company, Jon and the Fred Beans dealership did their best to help me out and I appreciate that.
7/29/2020
LESLEY W. VERIFIED CUSTOMER
First: All people involved were professional and friendly, and treated me well. However, the procedure for picking up and dropping off a loaner was long and inconvenient, and involved unnecessary exposure to multiple people and surfaces. And when picking up my car, I would have gladly walked to my car to avoid one more person sitting in it and touching surfaces. At the service desk for Subaru, staff should all have good masks (not, for example, a thin bandanna, which is known to be ineffective at blocking droplets, even when folded, and also not a mask that continually slips down and sits below the nose). Hand sanitizer at the service desk would also be helpful as customers have to handle the door to enter.
7/29/2020
Jill S. VERIFIED CUSTOMER
Wonderful communication!
7/28/2020
MARK R. VERIFIED CUSTOMER
Completely satisfied
7/28/2020
Randy S. VERIFIED CUSTOMER
Great fast convienient service ! These guys are great
7/28/2020
William B. VERIFIED CUSTOMER
Fred Beans is top shelf
7/28/2020
Heather And. VERIFIED CUSTOMER
Jack is exceptional
7/28/2020
Michael W. VERIFIED CUSTOMER
Great service, as always! Thank you
7/28/2020
John P. VERIFIED CUSTOMER
Thanks for the shuttle
7/28/2020
Daniel M. VERIFIED CUSTOMER
A positive and attentive service dept. employee
7/28/2020
Kenneth C. VERIFIED CUSTOMER
Brian was great. He is amazing at his job. Very personable despite the circumstances.
7/28/2020
John K. VERIFIED CUSTOMER
As always, I was very pleased with the recent service. Your complementary oil change shows the utmost professionalism and exemplary courtesy placing the customer first. Thank you. John
7/28/2020
Amul S. VERIFIED CUSTOMER
Jesse was very kind and helpful, and I will be returning to Fred Beans in the future.
7/28/2020
Cherri G. VERIFIED CUSTOMER
Teri is always friendly And very professional.
7/28/2020
Karl B. VERIFIED CUSTOMER
Great service!
7/28/2020
CHARLENE B. VERIFIED CUSTOMER
Excessive diagnosis fees. Also was charged for shop supplies in violation of state law. I expect a refund of the shop fees.