When I arrived, I requested that the only work I wanted was for the coil recall on my Forester. I did not want the overall check of my car. My request was respected. For that I have great appreciation.
7/24/2020
PETE O. VERIFIED CUSTOMER
My car was diagnosed with a bad battery which caused errors in the AWD system. The battery was replaced but I’m still getting the errors. I’m extremely dissatisfied with the quality of service and will no longer recommend Fred Beans service to others.
7/24/2020
John S. VERIFIED CUSTOMER
Good discussion about my car. And covid risks are being well managed.
7/24/2020
Lori K. VERIFIED CUSTOMER
Sure . I was was unsatisfied with the roadside assistance! They never responded to my call!
7/24/2020
Christine R. VERIFIED CUSTOMER
Friendly, professional, efficient; very pleased.
7/24/2020
Rodney M. VERIFIED CUSTOMER
Late decision for oil change before vacation. Cory got me in and finished within an hour. Great service.
7/24/2020
Sherry S. VERIFIED CUSTOMER
I am very pleased with the service I receive from Cory! He always provides excellent customer service and I always feel that he is looking out for me! In fact I am very pleased with all of the service I have received from all of Fred Beans staff! I’ve always received excellent service from everyone! I’ve tried going elsewhere for maintenance on my car but I always end up back with Cory.. I think I’ve learned my lesson.. there’s no one better than Fred **** Ford!!
7/24/2020
DANIEL S. VERIFIED CUSTOMER
Fine staff and service managers. George and Ryan.
7/24/2020
LUANNE S. VERIFIED CUSTOMER
Always great service!!
7/23/2020
Patricia R. VERIFIED CUSTOMER
Always great service at the dealer
7/23/2020
CLAIRE T. VERIFIED CUSTOMER
First time at customer service. Great staff.
7/23/2020
BONNIE B. VERIFIED CUSTOMER
Everyone is always nice and u trust that the job is done correctly a d as unexpensivlyas possible
7/23/2020
Kathleen J. VERIFIED CUSTOMER
Great service provided in a timely manner. Thank you.
7/23/2020
Jakub O. VERIFIED CUSTOMER
He helped us in every way we needed. Excellent customer service.
7/23/2020
Hans M. VERIFIED CUSTOMER
Chris does a good job. I’m glad he’s still with your service team.
7/23/2020
THERESA W. VERIFIED CUSTOMER
All work is done effectively and efficiently. Everyone is always nice and respectful.
7/23/2020
Steven S. VERIFIED CUSTOMER
Mike was very attentive and listened to my concerns. He had outstanding communications with me during the service period.
7/23/2020
Patricia D. VERIFIED CUSTOMER
Christine was very nice. I really liked the fact that she sanitized my car after the service right in front of me and was very diligent in doing so. All in all it was a nice experience during such a trying time. Thank you.