Tricky motor shut off problem with no error code. They drove car on and off for 2 days. Didn’t occur for them. Greatly appreciated Jay’s effort and care. Thanks
7/23/2020
HEATHER R. VERIFIED CUSTOMER
Jesse is always friendly, polite, and informative.
7/23/2020
RAYMOND W. VERIFIED CUSTOMER
I think I was incorrectly charged
7/23/2020
LORIANN D. VERIFIED CUSTOMER
I was very happy with Charles and with the service Fred Beans provided.
7/23/2020
James D. VERIFIED CUSTOMER
Mark is the best. I’m on my 3rd Subaru and Mark and the service department are the reason.
7/23/2020
ELSIE F. VERIFIED CUSTOMER
Drop off was great. I asked to have the rubber put back into place by the sunroof that was not fixed. I had that fixed numerous times and I even purchased a new one and there’s something wrong when it keeps popping out for no reason. Possibly the design of it.
Everyone is nice snd helpful And your new place is great!
Thank you,
Elsie
7/23/2020
LORRAINE M. VERIFIED CUSTOMER
During my visit for service I noticed a few of your employees there Not adhering to the Face Mask wearing policy. No one in authority attempted to correct this. Those of us waiting for service were all in compliance and it's only fair if the same consideration is given towards us as we are extending towards your employees.
7/23/2020
George C. VERIFIED CUSTOMER
Christopher was very nice and helping with my problem and keeping in touch with me about my car
7/23/2020
Gloria A. VERIFIED CUSTOMER
Thanks for the timely feedback n fixing the leak!
7/23/2020
Joanne Y. VERIFIED CUSTOMER
I was very pleased with my service today. Everyone I encountered was friendly and helpful. The service was 1 hour as promised. I have no complaints!
7/23/2020
LOUIS C. VERIFIED CUSTOMER
I am somewhat disappointed that a truck I just bought from your dealership had a failure of such an important component. Especially at 23,000 miles. This seems like a low mileage for a catalytic converter.
7/23/2020
Katherine D. VERIFIED CUSTOMER
Ray's service was so superior to that of the service at Reedman Toll that I will be returning to Fred Beans. Ray and Chris Kellogg are both assets to your establishment.
7/23/2020
ALEKSEY S. VERIFIED CUSTOMER
Excellent customer service! Thank you guys for taking care of my car, so I feel safe in the road :)
7/23/2020
Hassan Y. VERIFIED CUSTOMER
Thanks I appreciate you guys
7/23/2020
HAJNALKA A. VERIFIED CUSTOMER
Thanks
7/22/2020
Sylvia K. VERIFIED CUSTOMER
Always a pleasure. Staff is professional and very nice to deal with.
7/22/2020
Gabe T. VERIFIED CUSTOMER
Everything was done professionally and friendly
7/22/2020
PETER N. VERIFIED CUSTOMER
Jesse was very helpful, professional and polite. The service was completed on time and as advertised.
Thanks Jesse
7/22/2020
Chris J. VERIFIED CUSTOMER
Thank you so much!
7/22/2020
Michael E. VERIFIED CUSTOMER
Theresa did a wonderful job assisting me! She was very thorough and professional and went out of her way to help me! She made sure that the service I received was done correctly and at an affordable cost. Would absolutely recommend! A very kind hearted and sincere employee!