Appreciate the superior service and personal follow-up. Thank you.
7/22/2020
Sharon K. VERIFIED CUSTOMER
Everyone is always very friendly and helpful I’ve never had a problem. I am waiting to see the new K5 as I am looking to get a new vehicle.
7/22/2020
AMY D. VERIFIED CUSTOMER
Absolutely
7/22/2020
Michele O. VERIFIED CUSTOMER
Great service and awesome customer service.
7/22/2020
Timothy B. VERIFIED CUSTOMER
On time excellent svc.
7/22/2020
Dolores B. VERIFIED CUSTOMER
Polite and efficient explains all options
7/22/2020
Tom D. VERIFIED CUSTOMER
Very professional & answered all questions , job was done way before I expected.. Thank you....
7/22/2020
MATTHEW G. VERIFIED CUSTOMER
Excellent service!
7/22/2020
Scott R. VERIFIED CUSTOMER
My pleasure.
7/22/2020
Carol B. VERIFIED CUSTOMER
First time there. Not one complaint!!
7/22/2020
STEVEN R. VERIFIED CUSTOMER
Vehicle full disclosure of issues not provided during sales process. BJ has details. Remediation of discovered issues was not compketed fully to my satisfaction.
7/22/2020
MARY H. VERIFIED CUSTOMER
From the moment I drove into your service department without an appointment with emergency lights flashing. I felt like Marc wrapped his arms around my problem and took care of me! I am incredibly grateful you provided a loaner car!
Top notch service! Thank you Marc and the team that supports you!
7/22/2020
PAUL R. VERIFIED CUSTOMER
To pay over $100 for windshield wipers is outrageous. Felt like the free inspection and auto emissions was not worth it. Felt that I didn’t have a choice because I was first told I barely passed but should get them taken care of soon. Decided that I would pass for today. Then was told the car failed because of the wiper blades. Then saw the estimate of $47.25 for blades was high. Then got the bill for $102.67 was surprised and very disappointed. Never plan to use Fred Beans again and let others know about the discounted wiper blades for over $100. By the way the people were nice. PAUL R
7/22/2020
Gaetano B. VERIFIED CUSTOMER
Everything went smoothly. No issues at all.
7/22/2020
Sheryl F. VERIFIED CUSTOMER
Chris went out of his way to accommodate use.
7/22/2020
Joanne V. VERIFIED CUSTOMER
I had to come back after the recall service was performed because my fuel gauge which was full prior to my arrival was showing 1/2 full and still shows 1/2. I was told that it would take some time but will go back to full later on Monday. Well it’s Wednesday and still 1/2!! Call me tomorrow to discuss. Greg Volm ****-****-xxxx