I loved the drop off being outside and being able to pay before I picked up the car. Nice job????
7/8/2020
Katherine M. VERIFIED CUSTOMER
My vehicle was serviced in a timely manner. Thanks Katherine
7/8/2020
Donald P. VERIFIED CUSTOMER
Knowledgeable young man.
7/8/2020
Patricia B. VERIFIED CUSTOMER
Problem not resolved yet, but Matt is working with me to get to the bottom of problem.
7/8/2020
Mark C. VERIFIED CUSTOMER
Thank you for making the experience safe today.
7/8/2020
ELIZABETH P. VERIFIED CUSTOMER
Great service. Thanks Subaru!
7/8/2020
John V. VERIFIED CUSTOMER
As usual excellent service. Thank you Terry.
7/8/2020
Tyler S. VERIFIED CUSTOMER
Ray was very nice, extremely personable.
My jeep passed inspection today but i was given an estimated $6,000 in repairs i should get done.
When I asked Ray what would be covered under warranty it seemed like it would be an extreme inconvenience. He said something along the lines of “listen i’m not going to sit here and hash things out with the warranty people for hours unless I know your going to have the work done here.”
I bought the vehicle and the extended warranty through you guys. Im not signing up for or agreeing to $6,000 worth of work when I dont know what will be covered under warranty like this is some guessing game.
I bought the 2015 wrangler from you guys, I purchased the vehicle from you guys, all but one oil change was done with you guys.
And as im telling people about my experience today...i’ve heard nothing but bad things. I hope we can resolve this. Im getting a second opinion tomorrow.
As I said I actually really liked Ray...GREAT GUY. But if your policy is to have me agree to a roughly $6,000 job before I know what insurance will cover? Would you have a dental procedure done without knowing what insurance will cover?
7/8/2020
BRYNNEN H. VERIFIED CUSTOMER
Jesse is the best. Very courteous and friendly!
7/8/2020
Miriam I. VERIFIED CUSTOMER
Minh is great
7/8/2020
Voula T. VERIFIED CUSTOMER
Very good service ! Thank you
7/8/2020
JAMES W. VERIFIED CUSTOMER
He came in his own car to pick me up, due to the fact that the Beans pickup car, failed to do so. It made a bad experience, turn into a good one. Thanks again Chris!
7/8/2020
Chris W. VERIFIED CUSTOMER
Service was awesome jack kept me updated at all times. The only criticism would be I was told one price on the phone and it was about $200 more then that when I was checking out. Just need to be a bit more clear on the fine cost. Could just of been miscommunication but money is money.
7/8/2020
Charles C. VERIFIED CUSTOMER
Excellent service and customer service. Thank you Fred ****'s
7/8/2020
JUAN N. VERIFIED CUSTOMER
I appreciate the courteous and helpful service. That's why I have owned 3 Subarus.
7/8/2020
RALPH S. VERIFIED CUSTOMER
Extremely long wait. Dropped car off at 7:30 AM and it was ready at 11 AM. Everything else was excellent.
Oil change and inspection
7/8/2020
Kristen M. VERIFIED CUSTOMER
Cristoff and the team really made sure I was happy and went above and beyond to ensure I was not inconvenienced!! I really appreciate them towing and driving long distance for me. Especially since I have 2 children under 5 years at home with me. Really appreciate them. Thank you.
7/8/2020
Erin G. VERIFIED CUSTOMER
The staff was super kind, knowledgeable and pleasant
Thank u
7/8/2020
Diedra H. VERIFIED CUSTOMER
I was happy with the Fred Beans experience. We’ve been a customer at O’Neil Nissan for 5 years. We have since moved closer to Fred Beans and decided to have our Pathfinder inspected for convenience purposes. The sales at Oneil has been good, but the service experience has been less than satisfactory. Fred Beans had a place my kids could play while we waited and was done in less time than promised. They also honoured all warranties from O’Neil Nissan. We will continue to bring our leases to Fred Beans for service and hope the same for our sales experience when the leases run out.