Love the service and hospitality but I’m due a truck wash.
7/7/2020
Daniel Z. VERIFIED CUSTOMER
Jesse is very direct with information while maintaining a friendly and cooperative demeanor. This makes it not only easy to talk to him but doesn’t waste time.
7/7/2020
Linda D. VERIFIED CUSTOMER
Mechanic changed oil which means they had to lift the hood. There were a bunch of leaves and dirt covering intake vents for fresh air intake under the hood. I would think someone working on the car would have thought to clean these out
7/7/2020
Martin O. VERIFIED CUSTOMER
Quality work. Completed very quickly. Very personable employees. Explained all work completed. Reasonable pri.
7/7/2020
Bill F. VERIFIED CUSTOMER
Na
7/7/2020
Raymond S. VERIFIED CUSTOMER
Outstanding service
7/7/2020
Nadine G. VERIFIED CUSTOMER
Service was courteous and quick.
7/7/2020
Mary Z. VERIFIED CUSTOMER
Terry is wonderful!
7/7/2020
KEITH O. VERIFIED CUSTOMER
I was told I needed two tires replaced. This was untrue as verified by the facility I purchased them from.
I received a quote of ~$830 to have two wheel bearings replaced. I’m getting them done for $300 at another facility.
I am buying another car soon.
will not be using Fred Beans ever again.
7/7/2020
Paul P. VERIFIED CUSTOMER
Working with Dan in commercial sales to possibly upgrade my Explorer
7/7/2020
Richard D. VERIFIED CUSTOMER
Well it’s true free inspection with my new truck...inspection done in a timely manner ....you’ll be seeing me for all my concerns...Rich...
7/7/2020
Carleen F. VERIFIED CUSTOMER
Great service. Thank you. Very good communication
7/7/2020
WILLIAM W. VERIFIED CUSTOMER
The car was delivered absolutely filthy. I had not had the chance to drive it before the delivery driver hit the deer. The vehicle pulls to the right so whom ever test drove failed. Told two weeks to get an appointment that is not very concerned.
7/7/2020
Kathleen G. VERIFIED CUSTOMER
Fantastic service and help getting duplicate registration by Matt Hughes
Excellent customer care as usual here
Thanks to David Harrison as well arranging quick appointment after I was stopped by police for an out of date inspection sticker
Fred beans service staff are the best!!!
Kathy Guarini
7/6/2020
Thomas M. VERIFIED CUSTOMER
Thanks for everything!
7/6/2020
EDWARD W. VERIFIED CUSTOMER
You guys are all rockstars there! I feel like family everytime I walk in. Thank you!
7/6/2020
Robert S. VERIFIED CUSTOMER
Great response even though I did not have an appointment (an emergency)
7/6/2020
LAWRENCE K. VERIFIED CUSTOMER
Great service none better
7/6/2020
Timothy M. VERIFIED CUSTOMER
I was happy with the customer service Terry provided. The oil change took 2.5 hours to complete even though I had an appointment scheduled. When I got my car back it had been run through the car wash, but because it was air dried there were water/soap spots all over the car. There was also some type of liquid that was smeared all over the leather interior of my car. It looked filthy. So I wasn’t very happy with the oil change, but I do appreciate Terry’s positive attitude.
7/6/2020
Timothy G. VERIFIED CUSTOMER
Jimmy always gives exceptional customer service. He’s the reason we have our cars serviced at Fred beans Newton