2 minor non-service items caught me off guard. The 9.95 fee for the rental. Thought they were normally complimentary. The other is I thought a complimentary car wash would be done without having to ask. The servicing of the vehicle was great. See you at 40k for next servicing.
7/1/2020
Tammy P. VERIFIED CUSTOMER
I showed up early and was expecting to have to wait for my scheduled time, next thing I know they were telling me my car was done! Very happy with my experience and will definitely be back!
7/1/2020
Diana K. VERIFIED CUSTOMER
Very fast and efficient service. Was glad to see
They had put a plastic cover over my seat to
Keep it clean.
7/1/2020
Anthony M. VERIFIED CUSTOMER
Sara was great to work with, she made my experience completely painless.
Well done!
7/1/2020
Julie S. VERIFIED CUSTOMER
I was initially charged $200 more than I was quoted.
One of the guys there tried helping me with an app issue in my car and his mask kept falling down. He wears it Iike a turtle neck. It’s way too big and he never covers his face or nose. Not the first time I’ve seen this with him.
Derrick on the other hand was exceptionally helpful.
Also Andrew could have sold me a car but he never got back to me so I bought my Jeep from your competitor who were extremely attentive.
7/1/2020
Teresa F. VERIFIED CUSTOMER
Great service!!Thank you
7/1/2020
Brynnen H. VERIFIED CUSTOMER
Loved the on line payment
7/1/2020
LYNNE D. VERIFIED CUSTOMER
Service was great, Terry was very helpful and the job was completed to my satisfaction!
7/1/2020
John G. VERIFIED CUSTOMER
Everything was done as requested and the work done was explained completely. I really felt that I was an important customer.
7/1/2020
Louis C. VERIFIED CUSTOMER
Great experience with my first time at this dealership.
7/1/2020
EDWIN L. VERIFIED CUSTOMER
Charles was great. Always gives wonderful
Service. Gave me the car back faster than
Promised. Ed Lucas
7/1/2020
Tracy M. VERIFIED CUSTOMER
I was happy that Jack was able to get this service covered under warranty!
7/1/2020
Nathan M. VERIFIED CUSTOMER
Michael is the best. He's why I prefer calling you folks for help. Don't ever let him leave
7/1/2020
THOMAS S. VERIFIED CUSTOMER
Charles did a great job of keeping me updated
7/1/2020
Kevin F. VERIFIED CUSTOMER
The staff there is always super helpful and professional.
7/1/2020
Mike K. VERIFIED CUSTOMER
I’m extremely disappointed in the total cost of getting my windshield wipers changed. I originally only wanted my back wiper changed but was talked into (mildly pressured into) getting my front windshield wipers changed as well. When I paid my bill, I didn’t realize until later that each wiper was $60 and labor was $70!!! That’s absurd and I literally feel like I was taken advantage of and it cost me $130 - I do not think I will be back when sneaky things like this go on. Shame on you.
7/1/2020
Thomas K. VERIFIED CUSTOMER
N/A
7/1/2020
BILL M. VERIFIED CUSTOMER
Scott goes above and beyond for his customers
7/1/2020
George C. VERIFIED CUSTOMER
GPS/touchscreen System still is not working properly.
7/1/2020
JOAN M. VERIFIED CUSTOMER
Appreciate how professional staff are. Very organized an on time. Also appreciate the car wash!????