Christopher Kellogg was top notch providing professional manners, update on work being performed on our new Jeep Cherokee Latitude. We will only bring our vehicle to the dealership for any required work.
6/30/2020
Maris S. VERIFIED CUSTOMER
Wasn’t done on time.
6/30/2020
Theodore S. VERIFIED CUSTOMER
Great service, intelligently explained, and professionally completed
6/30/2020
David H. VERIFIED CUSTOMER
Thanks for doing the work in a timely manner and communicating well.
6/30/2020
SARAH L. VERIFIED CUSTOMER
Very good service from Beans and Service Writer Cris was great.
6/30/2020
Audrey V. VERIFIED CUSTOMER
He was very kind and informative kept me in touch with what was going on and very polite.
6/30/2020
Kevin M. VERIFIED CUSTOMER
Fast service - in at 10AM, done by 2:30PM!
6/30/2020
Barry T. VERIFIED CUSTOMER
Super helpful and welcoming. Ended up saving close to 700$ by getting their second opinion
6/30/2020
Krista R. VERIFIED CUSTOMER
Mr. Rio made every effort to help us despite our last minute car problems. And, thank goodness, the car was fixed very quickly.
6/30/2020
Jonathan H. VERIFIED CUSTOMER
Fantastic service!
6/30/2020
Christy B. VERIFIED CUSTOMER
Ray was great - couldn’t have been more helpful, personable and professional. What I would change is having a rental available at the same place I drop the car. And I wouldn’t hate it if you upsold me on a rental - I think you’re totally missing an opportunity. Just my two cents:)
6/30/2020
Alexander B. VERIFIED CUSTOMER
Too much to list. Not just with Jon - service and parts. Just contact me and I can tell the whole story.
6/30/2020
THOMAS C. VERIFIED CUSTOMER
The service and staff were great! My only complaint is I brought my car in for a recall, which they told me would take an hour. I asked if I could also get an oil change, which the staff was happy to say of course, they can do it simultaneously. I never mind when the service time goes slightly over, but I dropped my car off at 9 AM this morning and it wasn’t finished until 4 PM this afternoon. Luckily, I live close and was able to plan around it, but I was not planning on not having a car for the entire day. I wish they would have let me know that it would take that long or that they were backed up. I would have been very understanding, especially if I was given a loaner for the day. Instead, my wife wound up having to cancel plans that we didn’t think would be an issue. Better communication would be appreciated. Otherwise, everything was great. Thank you again!
6/30/2020
MICHAEL M. VERIFIED CUSTOMER
Had my truck there yesterday with a suspected bad variable valve timing solenoid bad but was told they did vet clearing as instructed by ford. Did not fix the problem truck is still running rough and check engine light is on again
6/30/2020
Nicholas S. VERIFIED CUSTOMER
Cory is a great guy. Cory was very respectful and considerate. Handled my transaction perfectly! He is very professional! Can’t say the service was very good in the past. However this time was outstanding! Much improved!!
6/30/2020
JAMES H. VERIFIED CUSTOMER
Everyone is always kind and helpful
6/30/2020
Brendan G. VERIFIED CUSTOMER
Thorough Explanations, answered questions well, very helpful.