Great explanation and completely satisfied for honesty!
6/13/2020
Marquetta M. VERIFIED CUSTOMER
I love you Dan. Lol..He was very polite and made sure that I understand all the terminalogy of car repair 101. Lol. Thank You!!
6/13/2020
KAREN B. VERIFIED CUSTOMER
Jack was very friendly and helpful. Answered all my questions and let me know exactly what services were recommended and the price. Much appreciated being able to he e no contact pickup. Excellent customer service, I would recommend to a friend.
6/13/2020
Charles J. VERIFIED CUSTOMER
Prompt check-in. Excellent customer service.
6/13/2020
Regine J. VERIFIED CUSTOMER
I was satisfied with the service but would have appreciated a welcome or acknowledgement when I entered the customer service area.
6/13/2020
Julie L. VERIFIED CUSTOMER
Thank you, service is always great!
6/13/2020
Scott N. VERIFIED CUSTOMER
Called twice to find out how we could get $115 worth of parts that I don't need restocked. Got zero calls back about this. The parts were put in my vehicle when I picked it up, which I did not want. The whole experience was a disappointment. After being a loyal Fred Beans Ford customer since 2018, I am done. Plan on taking my business to John Kennedy Ford in Conshi.
6/13/2020
James B. VERIFIED CUSTOMER
Felt very safe with your Covid procedures and treated very professionally.
6/13/2020
Glenn P. VERIFIED CUSTOMER
Always satisfied when vehicle is in Jays hands
6/13/2020
Timothy B. VERIFIED CUSTOMER
Jay made the whole process go smoothly.
6/12/2020
Deanna S. VERIFIED CUSTOMER
As always, Brian was fantastic! He's been so helpful. I've had bad service experiences in the past and he has more than made up for that. Because of this, I will be purchasing my next vehicle from your company.
6/12/2020
Thyrman S. VERIFIED CUSTOMER
I will mention the outstanding performance from cory and your team.
6/12/2020
STEPHANIE M. VERIFIED CUSTOMER
Mark Rio and another man were very helpful
6/12/2020
Stacy S. VERIFIED CUSTOMER
Thank you for finally taking care of my jeep for me !!! Very happy to have this leak fixed!! Thank you again stacy
6/12/2020
Pamela C. VERIFIED CUSTOMER
Had to wait for part to come in. In the end everything was good.
6/12/2020
James B. VERIFIED CUSTOMER
Chris was friendly and took the time to talk with me and address all my concerns I had. He is a great member of your team and his customer service helped ease the cost of a hefty bill on a vehicle I purchased from Fred Beans only a handful of months ago.
6/12/2020
Matthew S. VERIFIED CUSTOMER
Joe was great
6/12/2020
Marjorie C. VERIFIED CUSTOMER
Job well done. Thank you
6/12/2020
Donald S. VERIFIED CUSTOMER
Great service. Friendly and informative.
6/12/2020
DAVID D. VERIFIED CUSTOMER
Appreciate the true contactless service including thorough sanitizing of my vehicle before returning it. Minh was actual service advisor today and did a very good job