She is professional, attentive, and thoughtful. I was one hundred percent happy with my experience.
6/16/2020
William B. VERIFIED CUSTOMER
She is professional, attentive, and thoughtful. I was one hundred percent happy with my experience.
6/16/2020
Luis V. VERIFIED CUSTOMER
The service advisor, Saili, was very friendly and showed great knowledge and professionalism in her work.
6/15/2020
FLORENCIO G. VERIFIED CUSTOMER
Very happy with service and Saili kept me informed with us very helpful. Thank you
6/15/2020
MARIA L. VERIFIED CUSTOMER
None needed
6/15/2020
Xonia R. VERIFIED CUSTOMER
All good . See you soon
6/15/2020
Ezequiel C. VERIFIED CUSTOMER
Robert and Francisco are the best.
6/14/2020
Annie P. VERIFIED CUSTOMER
Extremely well done job, very happy.
6/14/2020
ACELIA G. VERIFIED CUSTOMER
Tuve una excelente atención por el Sr. Roberto Correa. No obstante estoy muy descontenta por haber tenido problema con 4 sensores en un período de 6 meses, siendo un carro nuevo con sólo 14 mil milla, de lo cual el Sr. Roberto no tiene ninguna responsabilidad.
6/14/2020
MARIA O. VERIFIED CUSTOMER
After having my vehicle in the service Dept for over two weeks on the same day I picked up my vehicle the same oil indicator light came on I was told it was on do to low oil so they added oil . So I had to again take the vehicle into the service dept . On a Saturday , I value my time and my peace of mind . I was told on that Saturday that a 20,000 mile service was performed even though the vehicle only has 13,100 miles . One more point I would like to make is that the miles in and miles out on invoice reflect only 1 mile the vehicle was driven the two weeks it was there . I find that hard to believe being that one of my issues was vibration when braking at 50 mph . Your team has to be more accurate . Details are very important if you miss that what else did you miss IE the light coming back on . Also the lack of being updated very poor the vehicle was in for a week and no update no call what’s so ever .
6/14/2020
RADOVAN B. VERIFIED CUSTOMER
None
6/14/2020
Denise P. VERIFIED CUSTOMER
Your associate Leo was very pleaset and knowledgeable. Thank you!
6/13/2020
Rita G. VERIFIED CUSTOMER
Very good
6/13/2020
Carlos A. VERIFIED CUSTOMER
Very profesional customer service
6/13/2020
Carmen T. VERIFIED CUSTOMER
Excelente work and very good comunication
6/12/2020
Alex D. VERIFIED CUSTOMER
Thank you Ciro for your professionalism.
Esserman international is lucky to have such an asset.
Best regards,
Alex D
6/12/2020
VICTOR T. VERIFIED CUSTOMER
Excellent customer service!
6/12/2020
Christine S. VERIFIED CUSTOMER
Great job
6/11/2020
Juan R. VERIFIED CUSTOMER
Great service
6/11/2020
RACHEL T. VERIFIED CUSTOMER
Saili was extremely accommodating, professional and courteous. I’m a new client of esserman and she made it an easy delightful experience