Been servicing my vehicles at Esserman for the last 5 years, fist time i pay 74 dollars for an oil change, moreover, lack of knowledge, asked for a quote on a simple accessory installation and the guy comes with a 3 to 4 hours install time and a 600 dollars + tax for labor because the mechanic says so.
4/13/2021
Juan R. VERIFIED CUSTOMER
Keep up the good work!
4/13/2021
JORDAIN R. VERIFIED CUSTOMER
Thanks!!!
4/13/2021
ALEXANDER K. VERIFIED CUSTOMER
I was surprised the car wasn’t washed as a courtesy.
4/13/2021
Luis S. VERIFIED CUSTOMER
Great place, fast and reliable service, very happy, thank you
4/13/2021
Jorge G. VERIFIED CUSTOMER
Great customer service, like always. That’s why I keep coming back. Thanks.
4/13/2021
ANA T. VERIFIED CUSTOMER
Excellent customer service. His informacion and accuracy to explain the issues plus he is cordial and welcoming.
I am very satisfied with the agent and the service . Thank you
4/13/2021
Paulo Q. VERIFIED CUSTOMER
Very professional quick service
4/13/2021
Diego S. VERIFIED CUSTOMER
Andres was helpful and did a great job,
The customer service office inside was extremely unprofessional, not helpful and rude.
4/12/2021
Renzo M. VERIFIED CUSTOMER
Good service, but it took about 2 hours to do an oil change. Which I don’t think is fair when you scheduled an appointment.
4/12/2021
Zeida S. VERIFIED CUSTOMER
Excellent job!!
4/12/2021
Jose L. VERIFIED CUSTOMER
I’m happy with the service that I get from Daniel, and all the staff .
4/12/2021
Nilda R. VERIFIED CUSTOMER
Everything was great including service as nd courtesy
4/12/2021
Yordanys L. VERIFIED CUSTOMER
Thanks so much for the attention!
4/11/2021
Roberto M. VERIFIED CUSTOMER
Phenomenal job !! super fast and very attentive. Probably best vw ive been too
4/11/2021
Josephine E. VERIFIED CUSTOMER
Yes , I am pleased with the service received, they were very courteous.
4/11/2021
Maximo D. VERIFIED CUSTOMER
I was satisfied with the service of Pedro Melendez and Robert Corea with my recent visit. However, I am not satisfied with my past experiences with Sergio with two different issues with my 2006 Touareg (Fuel Flange recall not being replaced or fixed & Sunroof drainage). Fuel flange was never replaced or fixed as per recall, and now the fuel flange has failed and I’m stuck with the expensive repair cost. Same as per Sunroof drainage Sergio informed me that I had to assume the cost to service and repair it when in fact I have a letter from Volkswagen court settlement stating otherwise. Other than Pedro and Robert service I am not satisfied with my experience with Esserman’s