Rene Fernandez, service consultant, was very professional and service my car with what I needed. I certainly will take it back to him next time.
4/6/2021
Benigno P. VERIFIED CUSTOMER
Fast and efficiently done
4/6/2021
Bengt S. VERIFIED CUSTOMER
Excellent Service!
4/6/2021
Lizandra G. VERIFIED CUSTOMER
The service is the best.
4/5/2021
Gisela E. VERIFIED CUSTOMER
As always excellent service , the problems was fixed on a timely Matter
Thanks
4/5/2021
Maria H. VERIFIED CUSTOMER
Excellent customer service. Everything on point.
4/4/2021
ASTRID M. VERIFIED CUSTOMER
Great service very professional staff ????
4/4/2021
Emiliano M. VERIFIED CUSTOMER
I had scheduled very early in the morning as I knew I have a punctured tired and I am using an oxygen tank as recovery for covid and after fixing the tire I had to make an exam. 10 mins to be attended. After 20 minutes they confirmed the puctured tired. One hour later after complaints cargo was ready. One hour to fix a tire is not acceptable. I used to lease 2 vw and we kept one because of technical assistance at Esserman who had already put me waiting for receiveing the car for over 30 minutes, but this time and being in so difficult situation which was seen by anyone in the dealer besides alerting that I had to leave for an exam was simply not acceptable and there is no way in the world it takes 1 hour to fix a tyre after finding the needle on it. Simply ridiculous and not acceptable.
4/4/2021
Fernando D. VERIFIED CUSTOMER
Saili Almeida Triana was very focused and professional.
4/4/2021
Erick A. VERIFIED CUSTOMER
Julian is the man.
4/4/2021
Evelyn C. VERIFIED CUSTOMER
?????
4/3/2021
Melissa W. VERIFIED CUSTOMER
As I mentioned earlier, my only issue was the service advisor said my car would be ready in about an hour and a half and it wasn’t ready for almost 3 hours. Had I been given some updates throughout the time I waited I would have been fine but no one said anything to me.
4/3/2021
Efthimios P. VERIFIED CUSTOMER
Great!
4/3/2021
DIEGO M. VERIFIED CUSTOMER
Is ok the service
4/3/2021
Gerardo B. VERIFIED CUSTOMER
Was a excelent and professional service
4/3/2021
Ana G. VERIFIED CUSTOMER
Excelente service! Daniel **** made this experience much better and help me a lot. Thank you!
4/3/2021
Little Cypress. VERIFIED CUSTOMER
Very nice and easy transaction !
4/3/2021
Karen E. VERIFIED CUSTOMER
Everything went well. He did a great job and advised me periodically on the progress of my repair. He was professional and amicable.
4/2/2021
Adam S. VERIFIED CUSTOMER
Saili is the best! She makes the service drop off smooth and easy. Answers my questions and gets my car back to me the same day. Awesome dealership!