Service was fine. Their estimate of when it would be done was off by six hours. The plan for my day was ruined.
12/3/2020
Aida Z. VERIFIED CUSTOMER
Excellent service
12/3/2020
Frances C. VERIFIED CUSTOMER
Everything was timely and professional.
12/3/2020
ALEXIS S. VERIFIED CUSTOMER
I was a little apprehensive about the time in the afternoon when I arrived but Daniel assured me and made me feel extremely welcomed and appreciated!! For that continued Quality Service, I am thankful I chose Esserman Acura for servicing my Acura!! Thank you Mr. Daniel!!
12/3/2020
Rocco A. VERIFIED CUSTOMER
My car is the fourth from Esserman and o e of the primary reasons I have been loyal is the excellent service. Now that you are under new ownership please do not diminish the excellent service.
12/3/2020
Luisa G. VERIFIED CUSTOMER
Julio Serra is an excellent employee. Always remembers me and give me the best service.
12/3/2020
Luis C. VERIFIED CUSTOMER
Excellent service
12/3/2020
Peter R. VERIFIED CUSTOMER
Excelent customer services.
12/3/2020
Keith C. VERIFIED CUSTOMER
Great help with vehicle. Always a pleasure to work with. Great team player.
12/3/2020
Alejandro R. VERIFIED CUSTOMER
Ciro Ulloa was an excellent advisor and very satisfied with his work
12/3/2020
Robert M. VERIFIED CUSTOMER
In general, I have been pleased with the service and politeness at Esserman VW.
12/3/2020
Harriet M. VERIFIED CUSTOMER
Service was completed in very timely manner. Robert was professional and helpful. Esserman VW has good service and that is one of the reasons I leased another VW.
12/3/2020
Nelson B. VERIFIED CUSTOMER
Overall my visit was excellent, with two minor exceptions. One, the wait time was a little bit longer than I expected but that is acceptable especially since I didn't have an appointment. The management was gracious enough to accommodate me. Secondly, the price that I paid was much higher than I thought it would be. Again, it was my first time doing something to my car. Overall, I was satisfied, despite these two exceptions.
12/2/2020
ROBERTO R. VERIFIED CUSTOMER
Car was not repaired as I asked, the diagnosis was not correct. Car still has issues
12/2/2020
SHELBY W. VERIFIED CUSTOMER
Julian was super professional, helpful and nice. Definitely will return. Thank you
12/2/2020
Viviana B. VERIFIED CUSTOMER
Great customer skills, very helpful.
12/2/2020
Marysol N. VERIFIED CUSTOMER
Mr Correa was very professional and helpful
12/2/2020
OSBALDO M. VERIFIED CUSTOMER
I’m not sure what are you taking about. I don’t have an Acura.
12/2/2020
Carlos M. VERIFIED CUSTOMER
Mr. Correa showed a great deal of professionalism, by taking time to explain the whole process, including at the time I received the vehicle, from service. Also, he took time to call me and advise me what was happening with my car. I will highly refer anyone to your service department.
12/2/2020
Lori T. VERIFIED CUSTOMER
I should also add that although I was not completely satisfied with my service, Julian was polite & everything was in order when I arrived to pick up my vehicle.