I had to forward the email received from Acura to the service person so that the 10 dollar discount could be applied. It was not good enough to see the email on my phone. Also should have offered to rotate my tires as they were purchased at the dealer.
10/17/2020
Zaydee L. VERIFIED CUSTOMER
Roberto was excellent in explaining everything that I had any concerns on. I was extremely satisfied and happy with my service. Thank you for everything!
10/17/2020
Sofia R. VERIFIED CUSTOMER
I am extremely satisfied with Julian as he always greets me with an upbeat attitude and helps me as much as possible with service and applicable discounts. Also, Julian always replies to email or telephone calls and addresses all of my concerns regarding my vehicle. In sum, he goes above and beyond to help me and meet my expectations as a customer.
10/17/2020
Leon P. VERIFIED CUSTOMER
Saili was very helpful and nice. She had my car ready before the promised time!
10/16/2020
Guillermo G. VERIFIED CUSTOMER
Five stars
10/16/2020
Enrique S. VERIFIED CUSTOMER
Ciro is always the ultimate professional - thank you!
10/16/2020
Ernesto M. VERIFIED CUSTOMER
Ciro went above and beyond to help us. Great customer service and the shuttle service is a plus. Keep doing a great job.
Thank you!
10/16/2020
Gustavo L. VERIFIED CUSTOMER
Just to thanks Andres for his assistance with my vehicle, excellent work, will recommend VW Esserman to my friends and family
10/16/2020
William G. VERIFIED CUSTOMER
Awesome service
10/16/2020
JOSEPH W. VERIFIED CUSTOMER
Rene was excellent fixing problem just before l went on a long trip.
JMW
10/16/2020
Daniel S. VERIFIED CUSTOMER
The passenger side side view mirror was fixed. However, the door itself cannot be opened from the inside now. I am satisfied with the result of the mirror but disappointed by the new problem with the passenger side door.
10/16/2020
Randy O. VERIFIED CUSTOMER
Thanks so much for the care on my car! So grateful.
10/16/2020
Leonardo R. VERIFIED CUSTOMER
I'am very happy Pedro was very profesional.Is not first time i take my car to Ensserman for service so is not a sorprise to me very profesional job.
10/15/2020
Jorge G. VERIFIED CUSTOMER
Excellent service, very grateful. Blessings Pedro
10/15/2020
Amarilis S. VERIFIED CUSTOMER
Always a pleasure to deal with the service people At Esserman Acura!
Thank you.
10/15/2020
Damandeep S. VERIFIED CUSTOMER
Overall it was perfect
10/15/2020
Antonio B. VERIFIED CUSTOMER
I wanna thank Julian For he’s great service and communication