Sally is the best; thru the years she has been my service tech
And of course I haven’t ever been disappointed with her.
Her knowledge and dedication has granted all my trust to her and the Conpany.
Thank you
9/4/2020
Michael R. VERIFIED CUSTOMER
Excellent work as always
9/4/2020
Cesar C. VERIFIED CUSTOMER
U was not told that recall was not performed, wr had to read invoice to find tbat out.
9/4/2020
Cary M. VERIFIED CUSTOMER
Perfect service
9/4/2020
Julian A. VERIFIED CUSTOMER
Can’t say enough about the gang over at Esserman Acura. Always a pleasure taking in my car for service knowing I’m leaving my car in the hands of true professionals! Thanks Rene!
9/4/2020
Roldan R. VERIFIED CUSTOMER
The service was fantastic.
9/4/2020
Juan F. VERIFIED CUSTOMER
Profesional and rapid service
9/4/2020
Eduardo M. VERIFIED CUSTOMER
Friendly and professional
9/3/2020
Jose T. VERIFIED CUSTOMER
Very professional, excellent service, thank you
9/3/2020
RAQUEL B. VERIFIED CUSTOMER
Saili is the best. She has terrific people skills and knowledge of the business.
9/3/2020
Osmar R. VERIFIED CUSTOMER
I cannot express my level of satisfaction after taking my vehicle to Esserman. The superb level of professionalism from the moment I got there was impressive. The open the door and greeted me. My service adviser, Julio was extremely helpful, respectful and made me feel that he cared about my needs. I had gone to Rick case VW in the past and Esserman is clearly another level of customer service.
I am glad I went to Esserman since it definitely made me feel that this is a dealer and I can trust and refer.
I am grateful I met Julio and I would like to thank him for his help and professionalism. He was a true example of going above and beyond for the customer.
9/3/2020
Mariela R. VERIFIED CUSTOMER
La atención del Sr Roberto siempre ha sido excelente, es muy cordial , he quedado satisfecha con el servicio...Gracias
9/2/2020
Carlos P. VERIFIED CUSTOMER
As always outstanding service from Saili C Almeida Triana.
9/2/2020
Vivian N. VERIFIED CUSTOMER
I have no issue with the service but the long wait to get your vehicle after you have your service would like to see improved the waiting time
9/2/2020
LAYLA E. VERIFIED CUSTOMER
Excellent service as always, I want To Thank Julio for Hos attentiveness and the suple Volkswagen team. Thank you.
9/2/2020
Ralph M. VERIFIED CUSTOMER
Saili's professionalism shined as usual. It is pleasure to service my car at Esserman Acura.
9/2/2020
Ofelia G. VERIFIED CUSTOMER
You guys need to give a raise to Sebastian Aquino, he was nothing but amazing during the entire process. Honestly one of the best dealer experiences ive had. Really do consider giving him a Raise, i dont know him personally but hes a awesome dude
9/2/2020
Ela C. VERIFIED CUSTOMER
Saili provides outstanding customer service, gives you clear and excellent information and advice
9/2/2020
Rocio S. VERIFIED CUSTOMER
Car was taken by assistant that protected the car from the interior. Was attended to by Robert immediately. Addressed all my concerns. Offered me comfortable VIRUS SAFE seating. Within reasonable time, Robert came over, problem resolved. Even had car washed and vacuumed. Which I was greatefull for
however, the exterior cleaning was very poor. Otherwise the service was excellent!
Thank you and keep up the good work!
9/2/2020
Elisa M. VERIFIED CUSTOMER
Pedro was extremely helpful and a great guy! He helped me with everything