Ciro was professional and courteous as a service advisor and was very good about walking me through my service options.
Thank you Ciro!
8/27/2020
Dixie P. VERIFIED CUSTOMER
Robert was very professional and my car got a new battery under the guarantee guidelines.
8/27/2020
Kenneth K. VERIFIED CUSTOMER
The team at Esserman went way over and above for me. Because of the COVID shutdown I was not able to return from my home in Dallas to Coral Gables. My car sat at my office garage for months and would not start. Road side assistance could not get it started. Esserman dispatched two mechanics to start the vehicle and bring it to the dealership for servicing (I was in Dallas Texas). It is now ready for me to pick up when I fly in and drive it to my new home in Texas. I am so appreciative of their focus on customer service...and my needs!!!!!
8/27/2020
Steve C. VERIFIED CUSTOMER
Thank you to Rene and team. The repair was done the next day,and the rental was great
8/26/2020
Iris G. VERIFIED CUSTOMER
Very professional. Completely satisfied.
8/26/2020
Cesar R. VERIFIED CUSTOMER
It was great. Rene was amazing. He was super friendly abs knowledgeable. He was able to get my issue fixed quickly and efficiently ABA at a great price.
8/26/2020
Nadia V. VERIFIED CUSTOMER
Exelente servicio a pesar de no tener cita ellos me atendieton y le hice el mantenimiento a mi carro muy amables todos desde el recibimiento hasta la entrega del carro.graciad
8/26/2020
Pilar P. VERIFIED CUSTOMER
VERY NICE AND HEPFULL
8/26/2020
Lorena G. VERIFIED CUSTOMER
Excellent service
8/25/2020
Clarkson H. VERIFIED CUSTOMER
Daniel was very personable and professional, a pleasure to work with. You should be proud to have him as employee. Great Acura service, just the norm for you guys. Thanks, Clark
8/25/2020
Wilfredo P. VERIFIED CUSTOMER
Excellent attention by Robert and we are fully satisfy by the maintenance service provided, thanks a lot
8/25/2020
Beatriz Z. VERIFIED CUSTOMER
Daniel was extremely helpful and professional.
8/25/2020
Miguel D. VERIFIED CUSTOMER
I used to take my car to get serviced at South motors VW but, I decided to take my GTI to esserman about a year ago and now I only trust esserman and Julian with my car. Julian always gives the best customer service and I'm really grateful for all his help.
8/25/2020
Frederick D. VERIFIED CUSTOMER
Very friendly and worked with us and didn’t try to push any unwanted services
8/25/2020
Alberto V. VERIFIED CUSTOMER
Good
8/24/2020
Feras H. VERIFIED CUSTOMER
Good service
8/24/2020
George E. VERIFIED CUSTOMER
Servicio excelente. El asesor de mantenimiento, sr Pedro Melendez, fue muy atento, profesional y solo tengo palabras de agradecimiento y elogio por su trabajo.
8/24/2020
Massiel B. VERIFIED CUSTOMER
Great Service!!
8/24/2020
Jessica S. VERIFIED CUSTOMER
Thank you for all your help and providing me a loaner during the downtime. Jessica S