Very professional, completed the job successfully.
3/10/2021
Mike H. VERIFIED CUSTOMER
Very satisfied
3/10/2021
Linda G. VERIFIED CUSTOMER
Very helpful and friendly ????
3/10/2021
John A. VERIFIED CUSTOMER
Jordan Langmayer did a great job of making sure my vehicle was safe and helping make sure the aliment was good
3/10/2021
Faith S. VERIFIED CUSTOMER
Jerald is always great!
3/10/2021
Rodney W. VERIFIED CUSTOMER
Customer service ,,Jerald ,, at Kocourek was really good ,always informed you on what’s going on and describe things to you so you understood what all needed to be done,All in all it was a nice experience , Rodney W
3/10/2021
Marlene W. VERIFIED CUSTOMER
I bought a new subaru Forester fall of 2020. I did not receive any free oil changes. It's been 9 years since I bought a new car and had at least 2 free oil changes on that kia sportage. Its just good customer service. Your customers will truly appreciate it. Thank you, Marlene W
3/10/2021
Jennifer B. VERIFIED CUSTOMER
Jerald Tice is always helpful makes a person feel at ease when bringing in a car for service. Thank you!!
3/10/2021
Gary G. VERIFIED CUSTOMER
Thanks Steve!
3/9/2021
Jay B. VERIFIED CUSTOMER
She's a professional in my opinion. There should be more of these kind of people.
3/9/2021
Pamela E. VERIFIED CUSTOMER
Thank you for the free car wash!
3/9/2021
Dana S. VERIFIED CUSTOMER
Aaron was courteous and professional.
3/9/2021
Karen T. VERIFIED CUSTOMER
As always, I got great and very friendly service at Kocourek. You have excellent staff who are good at their jobs!
3/9/2021
Monte S. VERIFIED CUSTOMER
Great job. Appreciate your employees and service
3/9/2021
Kim L. VERIFIED CUSTOMER
My 2012 Eos had a water pump replaced last week, the bill was $1236. While filing the receipt in my folder at home, I found a class action settlement notification that included my vehicle. The notice included a warranty extension up to 10 years. I came in today to speak with your Service Manager who recognized the notice and ran my VIN to confirm warranty coverage. He apologized, told me I shouldn’t have been charged, thanked me for coming in so that he could make it right, and issued a refund to my credit card. If I had not found this on my own, I would never have received this refund. I very much appreciate the correction today, but also hope that future visits include searching for recalls or warranty items at the time of service. Thank you!
3/8/2021
Rib Mountain. VERIFIED CUSTOMER
Greg is always so nice and attentive to service questions and concerns I may have. Excellent to work with
3/7/2021
Glen G. VERIFIED CUSTOMER
Not much to tell brought my Ford in for a recall and the servicemen were very polite and courteous
3/6/2021
Donna M. VERIFIED CUSTOMER
Great service.
3/6/2021
Terrance H. VERIFIED CUSTOMER
Shawn and the Service Tech Andy are very knowledgeable and were very helpful.