+
I just got this car and in a few months (not even a year) I need to come in on a Saturday (because apparently recalls can’t be done after work). I was told a 2 hour wait but it ended up about 2 and a half hours. Also when I got my 2005 car the waiting room used to offer donuts or something….a billion dollar company is cheaping out on a dozen donuts or so. Also I get the text that my car is ready but when I arrived I stood there for about 10 minutes waiting upon his return. Why wasn’t he there already if he texted me. I also asked since I was still under warranty if I can at least get a car wash, he said you guys don’t do that here. Before I could ask to get my tires rotated or something he rushed me off…it always seemed like all the salesman there are in a hurry to just get your money and rush you off…even when I bought the car it seemed that way…couldn’t even get a test drive. I might just copy and paste this on my Yelp. I know exactly the next car I’m buying….NOT A HONDA! Happy Honda days my eye. Hope this helps.
God bless,
george
3/3/2025
Raul R. VERIFIED CUSTOMER
I cannot express how much I appreciate Mariela for her professionalism and expertise on the service I received from her . I am very happy I bought a car that at the same time I can trust with my service on my Genesis. Thank you so much to her . Happy customer. Raul R
3/3/2025
Richard M. VERIFIED CUSTOMER
Great service
3/3/2025
Zoraida D. VERIFIED CUSTOMER
Brandon Son is very helpful and 1-10 gave him10 the highest !! Good one for Honda employee!
3/3/2025
Karen S. VERIFIED CUSTOMER
Very quick and great service! Ruben is very friendly and I look forward to working with him when I need to service my vehicle!!
3/3/2025
Courtney P. VERIFIED CUSTOMER
Jose was fantastic! Great customer service; he kept me informed along the way.
3/3/2025
David M. VERIFIED CUSTOMER
A person was being somewhat rude to me
3/3/2025
Indalecio L. VERIFIED CUSTOMER
Excellent service, thank you
3/3/2025
Jackie M. VERIFIED CUSTOMER
Ms. Arias was helpful but no service was provided
3/3/2025
Kimberly C. VERIFIED CUSTOMER
Arbenz always takes great care of me.
He’s a great asset to the service department.
3/3/2025
Sana . VERIFIED CUSTOMER
He was amazing in helping me navigate. He was extremely patient and understanding. He provided an amazing costumer care experience!
3/3/2025
Geo T. VERIFIED CUSTOMER
Very good
3/3/2025
Bernadette R. VERIFIED CUSTOMER
Always excellent service from Honda service. Thanks
3/3/2025
Kelly H. VERIFIED CUSTOMER
Trinity is always the best
3/3/2025
Jan R. VERIFIED CUSTOMER
They got me right in with no apt. And had my car done within 24 hours. Everyone was super nice and helpful
3/3/2025
Vance M. VERIFIED CUSTOMER
Great job, well done.
Thank you such wonderful service.
3/3/2025
Julio G. VERIFIED CUSTOMER
Always receive great customer service from Karina
3/3/2025
Maged E. VERIFIED CUSTOMER
Karina was awesome and that senior technician that tested the car was so helpful.
3/3/2025
Juanita W. VERIFIED CUSTOMER
Joseph was a great help in helping me…
3/3/2025
Riza A. VERIFIED CUSTOMER
Service was swift and excellent. I always appreciate Toyota for very good service.