Trinity awesome service the best in the east west south and north!! ????????????????????????????????????????
3/2/2025
Penny C. VERIFIED CUSTOMER
Excellent service from Benito as always!
3/2/2025
Jose C. VERIFIED CUSTOMER
Thank you Mr Holt . I’m very satisfied with your service
3/2/2025
Dinesh C. VERIFIED CUSTOMER
Leo my new service advisor excellent.
3/2/2025
Brigida B. VERIFIED CUSTOMER
Job well done. Needs were met to keep the car functioning at its optimal performance. Thank You
3/2/2025
Eva R. VERIFIED CUSTOMER
Ernesto was very kind and polite from the very beginning to the end of the service. Beautiful smile, the kind that makes your morning start joyful and thoughtful out the day. Excellent customer service.
3/2/2025
Kos O. VERIFIED CUSTOMER
Every good ????
3/2/2025
Maria G. VERIFIED CUSTOMER
Very good ???? Satisfaction
3/2/2025
Richard E. VERIFIED CUSTOMER
Denise was attentive but not pushy. She handled our business in a timely manner. Overall a very satisfactory experience.
3/2/2025
Patricia S. VERIFIED CUSTOMER
Excellent customer service, well informed, pleasant, valued my time. Highly recommend. Thank you Richard thank you toyota! 100%satisfied
3/2/2025
Kunaal S. VERIFIED CUSTOMER
Andrew is a great guy. Very cool , good looking, i would recommend him to any cougars in the area
3/2/2025
Anna Y. VERIFIED CUSTOMER
Very professional and helpfu!
3/2/2025
Jennifer K. VERIFIED CUSTOMER
Nathaniel is so friendly!
3/2/2025
Ray R. VERIFIED CUSTOMER
Only one issue, I think the tech who changed the oil spilled oil on the engine, I have the smell of burning motor oil in the car, I know it is difficult replacing the oil filter, it is up against the firewall and very messy to work on, that’s why I don’t do it myself.
I know it will burn off after a while and the smell will go away.
Thank you for this survey, I will continue to use Norm Reeves Honda for service, Trinity is the best
Thank you
Ray
3/2/2025
John S. VERIFIED CUSTOMER
Car wasn’t ready at time they said it would be-communication could have been better
3/2/2025
Guadalupe S. VERIFIED CUSTOMER
Excellent Service & Safety First!
I recently brought my car to Hyundai Cerritos due to a fuel injector issue that was spraying gas. It was a concerning situation, but thankfully, the team quickly diagnosed the problem and informed me that it was due to a defective part installed back in March 2024. They took full responsibility, replaced the part at no cost, and ensured my vehicle was safe to drive again.
I truly appreciate her professionalism, honesty, and commitment to customer safety. The service team was thorough, efficient, and reassuring throughout the process. I feel much safer on the road now, thanks to their prompt action.
Highly recommend Hyundai in Cerritos for their excellent service and integrity!
3/2/2025
Taylor M. VERIFIED CUSTOMER
Jimmy is an exceptional guy and went above and beyond to make sure I was taken care of. I couldn’t have had a better experience. You’re the man Jimmy thank you
3/2/2025
Mamen Y. VERIFIED CUSTOMER
Special thanks to Mr. Semon. Thank you all.
3/2/2025
Christie A. VERIFIED CUSTOMER
Jesse was friendly. Thorough and very helpful. My car was done very quickly! Thankyou for the great service!
3/2/2025
Brian C. VERIFIED CUSTOMER
He was very helpful and made the process very simple for me to understand.