Thank you Francisco! You are always very kind and know his job:)
3/8/2025
Kathie A. VERIFIED CUSTOMER
Simona was great- zero problems. However, Richard is another matter. He was rude and unprofessional when I went to pick up my vehicle. He essentially refused to assist me when Simona was on lunch. I would never want him as a service advisor and really recommend that Toyota rethink him being an employee at the dealership.
3/8/2025
Denise D. VERIFIED CUSTOMER
Edward and the service team were very friendly, efficient and thorough with the service received. I appreciate them and will definitely recommend friends and family.
3/8/2025
Debra Ann. VERIFIED CUSTOMER
Thank you for making it easy
3/8/2025
Cathy W. VERIFIED CUSTOMER
Julie was very thoughtful, knowledgeable and courteous!!!!
3/8/2025
Angela W. VERIFIED CUSTOMER
Trevor was great. Best service I’ve received at Norm Reeves thus far. He listened, explained things, and was efficient and friendly. I haven’t received this level of customer service here or other places in quite some time. I will ask for him in future visits!
3/8/2025
Mohamed E. VERIFIED CUSTOMER
service center is really weird , suspicious and unprofessional
Every time I came in with my car in perfect condition then they till me they found a nail in tires , my last time yesterday I got the same problem and discovered that all the customers in the waiting area have also nails in their tires !!!! Plus the service assistant talked to me in unprofessional Un behaved way with a raised tone till his boss came back and solved it
Moreover sometimes I experienced getting to pay for services that’s not mandatory or should be done after more time or miles
Simple oil change took over 4 hours to be ready
I was about to buy a new Honda yesterday but I’ll go Toyota as they are more professional
3/8/2025
Haseena F. VERIFIED CUSTOMER
Thank you for the quick & friendly service!
3/8/2025
Miguel Angel. VERIFIED CUSTOMER
This is my second time with Luis and he is a wonderful part of the dealership!
3/8/2025
Maria Corina. VERIFIED CUSTOMER
Julie makes sure that her customer is satisfied and She is very honest .
She always try to accommodate me in my convenient time
3/8/2025
Mario M. VERIFIED CUSTOMER
Fast and friendly service
3/8/2025
Daniel W. VERIFIED CUSTOMER
Once again, Norm Reeves Hyundai / Genesis exceeded expectations on my visit! Keep up the excellent hospitality and service Fellas!!!
3/8/2025
Snyder (. VERIFIED CUSTOMER
Q is the best
3/8/2025
Jorge J. VERIFIED CUSTOMER
Jesus Herrera went above and beyond to help out.
We are very appreciative of all he did. Thank you Jesus
3/8/2025
Marta G. VERIFIED CUSTOMER
Very pleasant staff
3/7/2025
John S. VERIFIED CUSTOMER
Brandon is a very professional service advisor. He kept me up to date on the status of my vehicle throughout the repairs and recommended future service requirements for my vehicle
Thank you Norm Reeves Honda management for hiring such a high quality employee