Edward was great! He explained everything clearly.
3/7/2025
Jamin C. VERIFIED CUSTOMER
Excellent customer service - above and beyond
3/7/2025
Arnulfo A. VERIFIED CUSTOMER
Good customer service
3/7/2025
Anthony L. VERIFIED CUSTOMER
No complaints, service was great. Richard rocks!
3/7/2025
Arwin P. VERIFIED CUSTOMER
Very knowledgeable and prompt service.
Thank you!
3/7/2025
David S. VERIFIED CUSTOMER
He was willing to work with me in getting the work done that I wanted. I feel he did a good job. I will say there was one small hitch. When I took the truck in I understood that the idler for the timing would be replace with the rest of the parts that the belt used . He did tell me that there was no need to replace it or the tech would have told him it needed to be replaced. He pointed out there is a 1 year warranty and if I had a problem bring it back in. Time will soon tell. He did keep me updated and was willing to answer any questions I had. He is someone I would be happy to work with again. I feel he gave me a good price for the work that was done. You are lucky to have someone who cares about the customer. most reps will not pick up the phone they just text with no interaction with the customer. That is important to me. I drove down from Anaheim to use your service department I know I passed two or three other Honda dealers to go to see Gerardo. That should tell you how good of a job he did.
3/7/2025
Mike Or. VERIFIED CUSTOMER
Great service. Thanh is very courteous and Professional.
3/7/2025
Leslie K. VERIFIED CUSTOMER
Great customer service! Thank you
3/7/2025
Zeev R. VERIFIED CUSTOMER
I had a fortune to be under guidance of Mr. John Le. He remove and updated everything needed to be done and more… Not only did he expertly diagnose the issue with my car, but he explained everything clearly and made sure I understood the repair process. His professionalism and genuine care for my vehicle really stand out - I'll definitely be back for future services! Thanks Huntington Beach Honda! You are the BEST
3/7/2025
William T. VERIFIED CUSTOMER
Excellent
3/7/2025
Gardner H. VERIFIED CUSTOMER
This has been a busy month for taking care of my 2022 Honda Civic. I'm very grateful to have such a great team at Honda Superstore of Cerritos. My service advisor Julie Canales has provided excellent customer service and helped me get a cracked windshield replaced, a transmission pan and intermediate shaft bearing leak repaired and four new tires all in few perfect visits.Thank you very much for the excellent service center and service advisors that strive to achieve complete customer satisfaction. I'm very happy with the appointments I get, with the speed of the repairs, and the successful results for my visits.
3/7/2025
James B. VERIFIED CUSTOMER
Very efficient and professional
3/7/2025
Manuel H. VERIFIED CUSTOMER
John is a real professional in the service industry. He was humble, kind, and considerate during my visit. He has snacks too ! He kept me as his priority during my time there and it definitely makes me consider bringing my car for service whenever it needs it here at Honda Vista. Thank you John, God Bless.
3/7/2025
Meagan R. VERIFIED CUSTOMER
Renato was kind, professional, listened to my concerns, and I appreciated his thoroughness. Thank you